IT System Administration - Entry

Clark College is currently accepting applications for a full-time, permanent classified IT System Administration - Entry in the Library.

The IT System Administration - Entry position at Clark College plays a crucial role in supporting the institution's mission of fostering an inclusive, equitable, and vibrant community through education and empowerment. Reporting directly to the Technical Services & Systems Librarian, this position is pivotal in ensuring seamless access to learning resources for students, faculty, and community patrons. With a focus on providing essential system administration and support for Library systems and applications, the IT System Administration - Entry is tasked with maintaining the performance of Library services and enabling 24/7 access to resources. This position is eligible for a hybrid work schedule of four days working on campus, and one day working remote. The hybrid schedule is subject to change based on the needs of the college.

The role of the IT System Administration - Entry demands specialized technical expertise tailored to Library operations, reflecting the evolving nature of technology within educational environments. The IT System Administration - Entry collaborates extensively with the college's Information Technology Systems (ITS) team as well as colleagues across the Orbis Cascade Alliance to ensure the successful integration of library systems and applications with campus-wide systems, enhancing the overall efficiency and effectiveness of library services. By maintaining the integrity and functionality of library systems, this position supports the institution's commitment to academic excellence and inclusivity by eliminating barriers and providing equitable information access.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITES:

• Develop and maintain all aspects of online library resources and vendor settings/configurations.
• Manage the configuration, monitoring, updating, and maintenance of vendor settings and integration for online library resources, involving configuration through proprietary administrative interfaces.
• Oversee system administration and webmaster duties for various library systems and applications (including Drupal CMS (library website); WordPress CMS; Mantis issue tracking system; Omeka library archival repository system; Dokuwiki local library knowledge base; ClioWeb interlibrary loan management software; Library SharePoint Issue tracking system) and management of test and production servers running these systems and applications.
• Provide system administration oversight for the EZproxy cloud-hosted authentication server.
• Perform standard maintenance, preventive maintenance, modification, testing, and debugging on all relevant systems and applications.
• Establish backup and recovery procedures, perform regular backups, and conduct data/website recovery in case of attack or system failure.
• Troubleshoot electronic resource access problems.
• Develop, schedule, and implement plans to evaluate various web usability and accessibility issues and functionalities, ensuring quality and adherence to industry best practices.
• Evaluate web technologies for possible library application.
• Serve as the institutional-level system administrator for the ExLibris (Alma & Primo) Shared Integrated Library Management System and representing Clark Libraries with consortia partners and vendors.
• Collaborate with other library departments to engage in projects concerning Accessibility and Usability.
• Create training materials, user guides, and establish workflows for content creators and editors.
• Offer general direction and supervision of the Serials & IT Technician's activities.
• Generate annual usage statistics and application-specific reports.
• Perform other duties as assigned.

POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• Bachelor's degree in Computer Technology or related field.
• Two (2) years of experience with Library Management Systems.
• Four (4) years of general IT experience involving system administration and administration of web applications.
• Demonstrated working knowledge of system administration, web-development technologies, and programming languages (HTML, CSS, JavaScript, PHP, Perl), Content management systems (Drupal, WordPress, Omeka), and technical documentation and communication skills.
• Working knowledge of various ticketing, issue tracking, and bug reporting/tracking systems.
• System administration experience with Integrated Library System, preferably cloud-based next generation system such as ExLibris Alma and Primo.
• Experience installing, configuring and administering Content Management Systems and applications such as Drupal, WordPress, Dokuwiki, Mantis, Omeka or other similar systems and applications.
  

JOB READINESS/WORKING CONDITIONS:

• Demonstrated continual professional development to stay current on relevant systems and technologies via one of the following: certificates, webinar and/or conference attendance, online courses and tutorials.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• The initial appointment will include a 6-month probationary period, and the employee will earn permanent status after successfully completing probation.
• This position is represented by Washington Public Employees Association.
• Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
• Coffee Lounge in Hannah Hall and Clark Cafe in Joan Stout Hall.
• Campus bookstore offers snacks, apparel, and specialty supplies.
• On-campus early childhood education care program (pending registration and availability).
• Gym and recreation facilities available for membership.
• Clark promotes wellness with a variety of different workshops and events.

• Clark College online application
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.