Box Office Ticket Seller - Peoria, AZ

Box Office Ticket Sales

The purpose of this position is to provide excellent customer service at all Peoria Sports Complex events while selling and distributing tickets on the day of the game. This is a part-time, seasonal position, and runs January through March with the majority of work hours during the month of March for Spring Training, with opportunities to work other Sports Complex events throughout the year.

The full hiring range for this position is $14.73 - $18.41.

Essential Functions:

• Processes in-person and phone ticket sales for Mariners and Padres Spring Training games and additional events hosted at the Peoria Sports Complex.
• Assists with customer service, exchange and relocation issues.
• Trouble shoot ticket issues from patrons who purchased from third-party sellers.
• Assist customers accessing their tickets via MLB Ballpark app.
• Prints and verifies tickets through orders purchased via phone and internet.
• Prepares daily cash balance reports for end of day balancing.
• Answer incoming calls and provide information regarding any and all upcoming events.
• Performs related duties as assigned.

The Ideal Candidate:

• Ability to work flexible schedule, including nights, weekends and holidays required.
• Advanced computer skills required.
• Must portray strong problem-solving skills, including listening, identifying and resolving problems in a calm and friendly manner.
• Strong customer service skills required.

Why Peoria?

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.

If you are passionate about providing excellent service through anticipating community needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

CLICK HERE for an inside look at the culture of the City of Peoria, Arizona

We are:

P-Professional~E-Ethical~O-Open~R-Responsive~I-Innovative~A-Accountable

Application Process:

Applications will be accepted for current vacancies through the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone.

DURING THE RECRUITMENT PROCESS, ANY APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT EMPLOYMENT@PEORIAAZ.GOV or 623-773-7100.

AN EQUAL EMPLOYMENT OPPORTUNITY AGENCY

Requirements:

• Education - no minimum requirements
• Previous customer service, computer, cash handling and balance experience preferred.
• Strong work availability during the Spring Training Season (January through March, annually) preferred.