Yardi is a global software company providing innovative
property management solutions and services in every real estate market.
We are focused on providing our customers with superior products and
outstanding customer service. We are passionate about technology and
believe work should be fulfilling and fun! We are committed to our
customers, employees and the communities where we live.
We are looking for Customer Service Rockstars to provide
optimum levels of support to our clients and residents utilizing Yardi Resident
Shield product.
What you will do
- Provide phenomenal customer service while answering high
volume inbound calls and responding to emails and chat - Partner with client management teams and onsite leasing
staff to provide policy confirmations, respond to system issues and provide
rate information verification - Use your high attention to detail to verify addresses and
ensure listed rate information is correct - Collaborate with the client services team and IT to provide
support and feedback from clients - Ensure all necessary paperwork is completed for processing
any policy cancellations - Perform special projects as assigned
What you need to have
- High School Diploma
- Active Property and Casualty Insurance License
- 1-2 years of stellar customer service experience
- Friendly and professional phone demeanor
- Ability to use tact and diplomacy when interacting with
clients and internal team members - Strong analytical skills and the ability to problem solve
- Strong attention to detail and the ability to follow
processes
What would be helpful have
- Bachelor's degree in Business or related field
- Bilingual (English/Spanish)
What you get as a Yardi Employee
- A great place to work with fantastic people
- Ability to learn new technology and develop professionally
- Competitive compensation
- Comprehensive benefits - Medical/dental, paid time off, sick
time, paid holidays, 401(k), profit sharing, life insurance, and more!
At Yardi, we've created a team of over 9,000 employees in
over 40 locations around the globe dedicated to making great real estate
software products and fostering a collaborative work environment. Yardi
is a place where people with a wide variety of cultural and life experiences
come together to make a difference. Our corporate culture stresses
integrity, respect, trust, responsibility, and fun! Come join our growing
team!
#YardiCareers #TeamYardi #hiring
$24.61/hr - $27.69/hr
All submissions for open positions should be received
through Yardi's applicant portal, accessed from Yardi's corporate website.
EOE/Race/Gender/Disability/Vets
*eb
#LI-Hybrid
Yardi Systems
life insurance, paid time off, paid holidays, 401(k), profit sharing
Dec 21, 2024