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Health Benefits Navigator Intern

International Rescue Committee
United States, New York, New York
122 East 42nd Street (Show on map)
Dec 27, 2024
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

RESPONSIBILITIES:

  • In coordination with Healthcare Benefit Navigators, support screening and enrollment
    activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares,
    Child Care Vouchers, IDNYC, etc.; accompanying clients to related public benefits
    appointments as needed for support
  • Sort and review public benefits related mail; contacting clients to share relevant
    updates
  • Assist in scheduling client medical and dental appointments as needed
  • In collaboration with the Healthcare Benefits Navigators and other team members,
    develop relevant educational materials to support client access, knowledge and
    navigation of public benefits systems; delivery of workshops to clients as needed
  • Collaborate with other Health & Wellness Department interns on the
    development/updating of a Community Resources Guide through desk review and
    outreach activities
  • Keep thorough and accurate case file documentation in Program folders and related
    excel spreadsheets
  • Keep all digital files up to date and create new digital client files as needed
  • Communicate client concerns and potential challenges to Healthcare Benefits
    Navigators/Health & Wellness Department Manager


LEARNING OBJECTIVES:

  • Gain experience with the U.S refugee resettlement process and services available to
    clients specifically in/ around New York City.
  • Gain experience in identifying clients' needs to appropriately coordinate medical care
    and connect them to necessary supportive services within the community.
  • Gain experience with conducting wellness assessments 6 months and 12 months after
  • ICM enrollment and keeping thorough and accurate case file documentation of all
    direct services provided to clients.
    Develop skills in creation and delivery of workshops addressing client housing,
    employment and resource benefits navigation


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
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