Beverage Service Supervisor

We are seeking a dedicated Beverage Service Supervisor to join our dynamic team! In this critical role, you'll be overseeing our service advisor team, driving excellence in service delivery for beverage equipment installation, repair, and maintenance requests.

Why You'll Love Working with Us:

• Impactful Role: As the Beverage Service Supervisor, you'll be leading a team of six or more, ensuring high-quality service standards, analyzing team performance, and fostering professional growth.
• Diverse Responsibilities: From supervising daily operations to streamlining processes and managing projects, every day will bring new and exciting challenges.
• Growth Opportunities: With your leadership, you'll play a key role in improving our service standards and efficiency while developing and implementing best practices.

What You'll Do:

• Supervise & Support: Oversee the daily activities of our Service Advisors, including scheduling, payroll, hiring, training, and ongoing coaching.
• Drive Excellence: Manage service and technical issues, ensuring prompt responses and high standards in alignment with the team's mission to exceed our partners' expectations.
• Analyze & Optimize: Continuously review processes to find efficiencies, improve customer satisfaction, and implement cost-control strategies.
• Collaborate & Communicate: Partner with sales teams, customers, and vendors to troubleshoot service issues and deliver top-tier service.
• Lead Projects & Reporting: Handle special projects and ensure timely, accurate reporting on team and service metrics.