Environmental Services Supervisor - Vdara

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Environmental Services Supervisor at Vdara, you will set the stage for guest experience with your smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

• Responsible for supervisory duties for team of environmental Services (EVS) employees. Assists with scheduling, coaching, counseling, discipline and training of employees
• Manages employee questions and guest concerns to ensure all department procedures, policies, and service standards are being adhered to during shift.
• Provide direction and support to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas.
• Conduct daily inspections, briefings and team updates: meet with employees as needed for training, coaching, and facilitating required compliance training.
• Responsible for preparing end of shift report and manage any property maintenance issues with facilities.
• Consistently offer professional, friendly and engaging service.
• Assist with other administrative and operational functions in collaboration with department leadership.

THE IDEAL CANDIDATE:

• Has 2+ Years of Prior Relevant Experience in Environmental Services.
• Has 2+ years of experience in a leadership role.
• Has a High School Diploma, GED or equivalent.
• Has 6+ Months of Prior Relevant Experience in guest services or a guest contact position.
• Has experience with general cleaning in a similar five-star/five-diamond resort environment.
• Has a Valid Driver's License with clean record.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off-shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14532

Are you ready to JOIN THE SHOW? Apply today!