Animal Care and Control Training and Development Coordinator

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
2500 South 27th Avenue (Show on map)
Dec 20, 2024
Posting Date 12/20/24 Application Deadline 12/26/24 Pay Range Hiring Pay Range: $65,000 - $81,500 annually Full Range: $65,000 - $98,000 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation. Job Type Unclassified Department Animal Care and Control About the Position Are you an innovative and solutions-driven professional with a passion to help improve lives of shelter animals and the experience of its employees. Maricopa County Animal Care and Control (MCACC) is seeking an enthusiastic and Training and Development Coordinator to support our staff in building a toolkit for success. You will guide our team members from all our divisions in reaching their full potential at providing excellent care to the animals in our shelter and the people in our community while building morale and teambuilding. You will work among all divisions to build and develop a workplace culture that promotes and upholds MCACC's mission, vision, and values. Join MCACC and develop programs that have a significant impact on our department. Apply now! About Us Maricopa County Animal Care & Control employees are committed to serving the people and pets of Maricopa County by fostering a safe community and reducing the homeless pet population. We are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Employee discounts for goods and services Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more atWork With Us \| Maricopa County, AZ We Require Three years of experience training and implementing training programs at an animal welfare, animal control organization, or closely related environment Bachelor's degree Job-related experience may substitute for the minimum education requirements on a year-for-year basis We Also Value Degree or training in Animal or Behavioral Sciences or a closely related field Experience using Workday, Excel, SharePoint, and Storyline 360 Experience or education in adult learning theory and teaching techniques Job Contributions Develops learning curriculum and delivers in-person and virtual classroom programs on topics related to customer service, animal handling, shelter operations, shelter medicine, data entry, workplace safety, and general operational practices Generates learning content in a variety of formats including written, audio, and/or video for employees and volunteers. Uploads material to different platforms and creates appropriate tracking mechanisms for task completion Grow and oversee our New Employee Onboarding experience by developing a program to set up our new hires for long term success and a positive experience within ACC with the goal to promote staff retention Oversee employee engagement by overseeing the employee engagement committee, and executing plans for staff engagement, team building, shelter morale, and workplace community Maintains employee records within the County performance & learning system by recording completed coursework, conducting audits, and preparing reports as needed to ensure all ACC staff are compliant Research trends, methodologies, and best practices in animal welfare, customer service, adult learning, and report writing to integrate into a professional application Creates and runs standard reports to identify areas of opportunity for training with the Department and identify trends Working Conditions Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree The position is typically office or administrative work and is not substantially exposed to adverse environmental conditions This position works in a busy, often noisy, office setting within an animal shelter with proximity to animals of all types Exposure to animals, cleaning products used in animal shelters, and the smells associated with animal housing are common While performing this job's duties, the employee is regularly required to stand or sit for prolonged periods and occasionally walk on all types of surfaces, sometimes slippery and/or uneven and rough Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. 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