DGS PRODUCTION SUPERVISOR - 12242024-64126

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF GENERAL SERVICES, POSTAL SERVICES DIVISION, DAVIDSON COUNTY

For more information, visit the link below:
https://bit.ly/45S4Bt4

This is an on-site position.

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to three years of mail processing, postal services, printing services, production work involving setting up, operating or monitoring machines, bindery machine operation, or hand production work.

Substitution of Experience for Education: Qualifying experience in mail processing, postal services, printing services, production work involving setting up, operating or monitoring machines, bindery machine operation, or hand production work may substitute for the required education on a year for year basis.

Substitution of Education for Experience: Additional qualifying coursework at an accredited college, university, technical institute, business school, or vocational or trade school in graphic arts, printing or a related field may be substituted for the required experience on a year-for-year basis.

Necessary Special Qualifications: Certain positions in this class may be required to meet the following requirements:

1. Complete a criminal history disclosure form in a manner approved by the appointing authority.
2. Agree to release all records involving their criminal history to the appointing authority.
3. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
4. A valid motor vehicle operator license.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview

Summary: Under general supervision, is responsible for production work of considerable difficulty and supervisory work of average difficulty; and performs related work as required.

Distinguishing Features: This is the supervisory level class in the Production series. An employee in this class supervises employees and operates production machinery. This class differs from that of a Production Technician 3 in that an incumbent of the latter functions as a lead level with no supervisory duties. This class differs from that of a Production Manager in that an incumbent of the latter is responsible for a greater scope of supervisory responsibilities and business operation functions.

Responsibilities

1. Monitors the operations for assigned production area: assigns work activities; assesses incoming jobs for materials needed and time required to process jobs, conducts frequent walk-throughs; performs random quality checks; communicates production or priority changes with staff; schedules jobs; reviews reports and adjusts operations accordingly to improve efficiency.
2. Supervises staff operating production machines and equipment: develops job performance plans, documents performance; provides performance feedback and developmental guidance for assigned subordinates.
3. Trains staff on production machines and equipment: demonstrates and instructs staff on how to set up and operate offset presses, digital and continuous sheet fed presses, mail processing machines, and bindery equipment and machines; instructs staff on the processes of completing an order; cross train employees to encourage skill development and preparation for advancement; provides frequent and reoccurring training and information regarding safety guidelines for operating equipment.
4. Evaluates reported errors when machines fail to operate: replaces and installs various machine components; repairs minor mechanical problems; contacts vendor about errors or malfunctions that need escalated; determines what necessary computer adjustments are required; researches and assists in contract renewals for maintenance.
5. Documents and reviews documentation provided by staff to create production and operational reports: writes up product purchase forms for procurement officers so that adequate parts are ordered for equipment; keeps monthly log of maintenance calls; records job statuses.
6. Operates and maintains mail processing machines, offset presses, digital sheet fed and/or continuous roll fed presses, and bindery equipment and machines.

Competencies (KSA's)

Competencies:

1. Developing Direct Reports and Others
2. Delegation
3. Decision Quality
4. Customer Focus
5. Boss Relationships
6. Drive for Results
7. Hiring and Staffing
8. Motivating Others
9. Written Communications
10. Planning

Knowledge:

1. Administration and Management
2. Mechanical
3. Mathematics
4. Production and Processing
5. Customer and Personal Service

Skills:

1. Operation and Control
2. Operation Monitoring
3. Persuasion
4. Quality Control Analysis
5. Instruction
6. Repairing
7. Troubleshooting
8. Mathematics
9. Time Management
10. Reading Comprehension

Abilities:

1. Written Expression
2. Deductive Reasoning
3. Mathematical Reasoning
4. Visual Color Discrimination
5. Speech Recognition
6. Written Comprehension
7. Oral Comprehension
8. Oral Expression
9. Stamina
10. Manual Dexterity
11. Finger Dexterity

Tools & Equipment

1. Computer
2. Telephone
3. Printer
4. Basic Hand Tools (i.e. wrench, screw driver, pliers)
5. Hand Held Power Tools (i.e. drills, grinders)
6. Stitcher
7. Collator
8. Large Paper Cutters
9. Multiple Fold Folder
10. Trimmer Machinery
11. Off-Set Printing Presses
12. Digital Printing Presses
13. Continuous Printing Presses
14. High Speed Computerized/Electronic Mail Machinery

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.