Cocktail Server - RumFish Grill

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

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The Cocktail Server takes orders and serves beverages and food to Guests seated at RumFish Grill.

* Promptly welcome and greet guests.
* Take beverage and food orders from the lobby bar menu.
* Deliver ordered items in a timely manner.
* Check identification of guests to verify age for purchase of alcohol.
* Be attentive to guests, anticipating their requests.
* Help with set up at the beginning of each shift.
* Help maintain a clean bar area as required by the Dept. of Health.
* Handle an assigned house bank and follow all cash handling procedures.
* Collect payment for drinks and food served and balance all receipts.
* Thorough knowledge of beverage products, menus, and promotions.
* Responsible service of alcohol. Know when it is necessary to stop serving a guest.
* Handle guest complaints quickly and quietly. Know when to involve supervisor.
* Act as bus person when needed.
* Be willing to help other servers as need arises.
* Have knowledge of all hotel facilities, services, and hours of operation.
* Have knowledge of entertainment and special events scheduled in the hotel.
* Adhere to the hotel's dress code policy.
* Must be flexible to work any shift, including weekends and holidays.
* Perform other related duties as assigned.

* One year previous cocktail server experience preferred.
* High school diploma or GED.
* Minimum of 21 years of age.
* Ability to tolerate pressure and work calmly and efficiently during busy times.
* Ability to work at a rapid pace while maintaining attention to detail.
* Ability to communicate effectively.
* Ability to work cohesively with co-workers.
* Ability to add and subtract quickly.
* Ability to read and write.