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Full Time - Front Desk Rep- All Locations

Lee Health
Summary
United States, Florida, Fort Myers
1555 Matthew Drive (Show on map)
Jan 02, 2025

Location:All locations

Department:Lee Physician Group, Outpatient Registration, Rehab, and Home Health

Work Type:Full Time

Shift: Various /6:30:00 AM to 7:00:00 PM (Schedules Vary based on location)

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary

Are you a compassionate and customer-focused individual who takes pride in helping others? Do you enjoy creating positive experiences and working as part of a supportive, team-oriented environment? If so, wed love to hear from you!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements Educational Requirements
Degree/Diploma Obtained Program of Study Required/
Preferred
and/or
High School Diploma or Equivalent Required
Experience Requirements
Minimum Years Required Area of Experience Required/
Preferred
and/or
Less than 1 Year Clerical/Administrative Required and
Insurance Preferred or
Customer Service Preferred
Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements
Licenses Required/
Preferred
and/or
Not Required
Certifications/Registration Requirements
Certificates/Registrations Required/
Preferred
and/or
Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers

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