Banquet Captain

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Food & Beverage team. We are offering the following:

• Excellent compensation package with a starting pay of $23.86 per hour.
• Free Meals
• An exceptional union benefit plan for eligible associates & their family members.
• Hotel Room Discounts with Hilton Brand properties worldwide and our Crescent managed properties in North America for you & your family members.

Here is what you will be doing each day:

• Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.
• Check server and houseperson banquet event orders to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit

Does this sound like you:

• At least 1 year of experience as a Banquet Captain at a hotel
• Strong organizational skills.
• Excellent communications skills.
• Customer service and satisfaction is a priority for you.

Our differences are what makes us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Team Player - Works well as a member of a group
Dedicated - Devoted to a task or purpose with loyalty or integrity
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Peer Recognition - Inspired to perform well by the praise of coworkers

ServSafe Alcohol Awaren (preferred)
Certified Food Handler (preferred)