Revenue Cycle Management Analyst II

This position supports revenue cycle operations through the set-up, configuration, analysis, monitoring, and maintenance of the system and operational training support

What You Will Do

• Reporting & Analytics (50%):
  * Performs audits and analyses of accounts receivable/transactions to ensure the accuracy of claims/receivables, identifies issues, and recommends solutions.
  * Generates reports including writing complex queries to perform analysis on data within the Revenue Cycle. Uses independent judgment to write queries that extract the necessary data from the Revenue Cycle software.
  * Monitors work lists as assigned by manager on a weekly basis, assists users in resolving work list items, and reports status to Senior Analyst for compilation to manager
  * Analyzes performance indicators for inconsistencies and reports to senior analyst or manager.
  * Analyzes Data and Reports, Recognizes problems, develops relevant facts, formulates alternative solutions and decides on appropriate conclusions
  * Establishes effective work relationships with department members as well as other end users.
• Command Center & Customer Support (35%):
  * Provides daily technical and application support for Revenue Cycle end users
  * Creates and distributes end user communications in a timely manner
  * Reports change control needs to Senior Business Operations Analyst on a weekly basis.
  * Performs master file maintenance as needed to optimize operational performance.
  * Reviews software and service pack delivery content and assist manager in evaluating the impacts of implementing the software.
  * Provides subject matter expertise to operational staff as it relates to operational solution requirements.
  * Maintains the ability to utilize the available technology to its fullest potential. (i.e., shortcuts, provides others with helpful hints, etc.).
  * Coordinates updating departmental policy and procedure manuals to coordinate with software changes.
• General (15%):
  * Maintains access to and serves as administrator for all payer websites, software and specific sites for the Central Business Office.
  * Participates in Process improvement initiatives as assigned by manager.
  * Assist Revenue Cycle departments with Special Projects and various duties as assigned.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.