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Event Technology Associate

Genesis10
life insurance, 401(k), remote work
United States, California, San Francisco
Jan 13, 2025
Genesis10 is currently seeking an Event Technology Associate with our client in their San Francisco, CA location. This is a 12 month + contract hybrid/remote position. NY or SF if Hybrid - schedule flexible.

Summary:


Global Communities, Engagements, & Experiences (GCEE) exists to connect the global talent community to talk about what works. That's because the innovative programming we create for Client's Talent Solutions customers helps talent leaders build trust, create connections, and drive business value. As a core component of this larger team, the Activations and Operations team focuses on bringing our wide array of experiences and engagements to life. This includes all aspects of operations and activation for our 1:1 executive briefings, LEAD customer community engagements, and our Talent Connect franchise events in North America, including our annual Talent Connect Summit and Talent Connect Show.

Client's Talent Solutions Marketing team is seeking an Event Technology Associate who is passionate about delivering experiences that build brand equity. This individual should have a strong event technology skill set, to help elevate the customer journey and align to business objectives. It is important that this person is an excellent project manager, who has the ability to fluidly manage relationships across multiple stakeholders and can prioritize effectively. This individual will serve as the Event Technology Associate for Client Talent Solutions' first-party customer events in NAMER.

This role offers both hybrid and remote work options. This means you can work from home and commute to a company office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role.

This role requires an individual who loves diving into data-sets, creating efficiency modeling and measurement reports, and gets a thrill hitting refresh to see the registration numbers climb while delivering exceptional experiences.

You have the ability to effectively communicate, collaborate and build relationships.

Given our fast-paced environment, you are flexible, resourceful and highly organized.

You have a positive attitude and a solution-oriented approach to tackling challenges.

You take pride in your work and know how to have fun while doing it.


Responsibilities:


  • Stakeholder across all Event Tech partners: Website, Mobile App, Engagement and Event Registration platforms and others as needed.
  • Contribute to Event Technology RFPs and procurement process as needed.
  • Provide recommendations and platform advocacy to GCEE and partnership to Client Marketing Technology team.
  • GCEE Events Registration Manager for our Talent Connect registration platform, Rainfocus.
  • Set up and manage the full Rainfocus customer and internal registration experience including but not limited to:
  • Registration paths / builds
  • List management
  • Registration codes
  • Transactional emails
  • Call for Speakers portal, managed via Rainfocus currently
  • Session builder/scheduler
  • Dashboard creation and reporting
  • Lead capture
  • Badges/lanyards development and on-site implementation
  • Onsite preplanning in collaboration with support agencies
  • Onsite registration and session scanning management
  • Tech integrations including mobile app
  • Talent Connect external inbox management
  • Field Enablement coordination and customer services
  • Customer eligibility
  • Cancellations/substitutions
  • Manual attribution
  • Registered list
  • Exceptions
  • Special requests
  • Registration manager for other events and experiences that use Splash or equivalent platforms
  • GCEE 1st party event websites and Splash pages
  • Key stakeholder across websites and Splash pages that support our GCEE-led events
  • Manage the full website and Splash experiences including but not limited to:
  • Collaboration with designers on website development and design
  • CMS familiarity and content management
  • UX and usability
  • Reporting and registration integration & management
  • Compliance and accessibility
  • Mobile App:
  • Manager for our mobile app platform, Eventbase used for Talent Connect Summit
  • Set up and manage the full app experience including but not limited to:
  • Annual launch and engagement campaign
  • Attendee journey
  • Content development and posting
  • Integrations with registration platform
  • Push notifications
  • Surveying and lead capture
  • Reporting


Requirements:


  • 2-5 years of Event Technology experience
  • 2+ years experience working in the Rainfocus platform
  • Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.


Preferred Qualifications:


  • 5+ years of experience in event industry
  • Proficient with registration platforms
  • Successful track record of working with cross-functional teams and senior level stakeholders
  • Excellent written and verbal communication skills
  • Prioritize effectively while managing multiple competing priorities
  • Ability to work in a fast-paced environment, under pressure with tight deadlines


Technology & Tools Qualifications:


  • Proficient and well versed in Rainfocus and Splash
  • Proficient in the following: Salesforce, GSuite Products/Tools, MSFT Products/Tools, including SharePoint, Excel, Word, PowerPoint, etc., Virtual Meeting technology, Smartsheets


Suggested Skills:


  • Event Technology
  • Project Management
  • Event Management


Pay rate range: $40.80 - $61.93 hourly.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:


  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF)


For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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