Technical Content Strategy , Technical Writer

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systemes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 33,000 clinical trials and 10 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.comand follow us on LinkedIn, Instagram, and X.

The Technical Writer Co-op Intern will be part of a larger Technical Content Strategits team, reporting to the Director, Technical Content Strategy and work with a Senior Lead Technical Content Strategist in CTMS to participate in Rave CTMS product related assignments and activities.

Technical Writer, Co-op Intern

The Technical Writer, co-op intern will have the opportunity to accelerate their career by working closely with experienced writers and gain valuable, hands-on, full-time work experience. By being a part of Medidata's global organization, the Technical Writer Co-op will have the opportunity to work alongside Medidata's talented and committed professionals helping them to build a strong foundation for achieving their career goals. For 6 months, beginning March 3 (or 4th), 2025, the intern will have an opportunity to gain a deep understanding of what it means to be a Medidata intern. United around a single goal of empowering smarter treatments and healthier people, Medidata employees work in a culture of curiosity, innovation and fun. The Co-op intern will be contributing to the line of business with sustainable and meaningful work.

The Co-op program also includes instructor led training, guided mentorship, exposure to senior leadership and community service. In addition to individual and specific related responsibilities, each the co-op intern will participate in Medidata's Intern Innovation Lab. Assigned to cross-functional teams, the intern will work closely to develop an innovative solution to a business problem currently facing Medidata. As the Co-op works diligently to present their final solutions to a panel of top Medidata leaders, Medidata is confident that the Technical Writer Co-op Intern will make a significant impact on our business.

The Position:

As a Technical Writer co-op intern, you will engage in the following:

• Assist with documenting Clinical Trial Management System (CTMS) software content.
• Shadow a senior TCS on a new/existing product in CTMS from start to finish. Assist with gathering requirements in an Agile documentation delivery process; attend planning meetings and reveals; report status in scrum calls; design a space planner; and, build a knowledge space.
• Build domain knowledge through participation in product meetings and taking assigned courses
• Train in use of new tools - Confluence, JIRA, Pendo
• Participate in absorbing and applying writing guidelines - Minimalism, Writing for Translation, and Every Page is Page One (EPPO) and implement the guidelines in planning and creating new content in Confluence
• Gather documentation metrics using Pendo and Zoomin and reach conclusions that will drive metrics driven content.

Your Competencies:

• Ability to read basic code a plus
• Familiarity about databases, networks, and knowledge infrastructure a plus
• Demonstrate ability to learn new tools and processes quickly
• Attention to detail
• Ability to work well both independently and as part of a team
• Demonstrate good listening skills
• Strong writing skills demonstrated in college writing samples and papers

Requirements:

Working toward a college undergraduate degree in Science, English, or Communication. Credits taken toward any of the following courses is a plus:

• Principles of Software Documentation
• Introduction to Technical Writing
• Style Guides and Standards
• Planning and implementing new content
• Global Communication
• Design Principles in Writing

The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on many factors including function, level, candidate experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay for this position is $32.00 per hour with a benefit of a $3,500 sign on bonus.