Sr. Solutions Consultant Frame.io

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Frame Solution Consultant Specialist

The Digital Media Expert Solutions Consulting team is seeking a visionary Frame.io Solution Consultant (Frame SC) to solve critical client problems using Adobe's innovative creative technologies. Collaborating with technical authorities on Digital Media & Digital Experience, you will develop innovative solutions for our customers' most complex problems. This role involves working across various groups, such as Product Marketing, Product Management, Engineering, and Professional Services as the voice of the field and helping drive innovation for Adobe. You will also customize sales plays, use-cases, and technical solutions to showcase the value of Adobe Creative Cloud GenAI technologies in customers' workstreams. Strong knowledge of Adobe solutions, both Creative and Digital Experience, is critical.

Job Responsibilities

• Use in-depth product knowledge to provide technical expertise to sales staff and customers through Discovery, Presentations, and Solution Demonstrations.
• Assist the sales staff in assessing potential application of Adobe solutions to meet customer needs and coordinate preparation of detailed product specifications for solution development and implementation.
• Partner with Adobe Account teams as overlays, aligning directly with Product Specialist AEs to set strategy, vision, and technical solutions for Frame and GenAI opportunities.
• Drive the technical ecosystem to understand customer needs, match them to Adobe technology, and communicate the value this solution will deliver to the customer.

Skills Needed

• Strong executive presence and interpersonal skills.
• Outstanding discovery skills and ability to lead whiteboarding sessions.
• Consistent track record in ideation and innovation.
• 5+ Years professional experience in a customer facing creative operations, production, postproduction, digital marketing or Solutions Consulting role.

Domain Knowledge

• Shown expertise with marketing systems and their applications in business.
• Familiarity with key industries (e.g., Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) and key industry trends is a plus.
• Familiarity with the creative industry and standard methodologies.

Technical Skills

• Understanding of Adobe's Digital Experience solutions such as AEM and Workfront.
• Strong understanding of Creative Cloud Tools (e.g., Photoshop, Illustrator, InDesign, Premier Pro, 3D).
• Proficient in Generative AI experience; Adobe Firefly, Midjourney, Stable Diffusion, Dall-E, OpenAI Sora or similar.
• Experience with creative production technology systems; MAM, DAM, NLE's, and other related systems.
• API knowledge is critical.
• Experience with JavaScript/REST/Java or PHP/API level integrations.
• Familiar and skilled with graphics programs to craft presentations; Adobe XD, Figma, PowerPoint, Miro and/or Keynote.
• In-depth experience with low-code development platforms (e.g., Microsoft Power Apps/Automate, Workfront Fusion, Mendix, Zoho Creator).
• Fundamental understanding of cloud architecture. AWS architecture a plus.
• Experience with Workfront and/or Project management tools.

Anticipated Activities

• Participate in architecture design discussions.
• Collaborate with an extended team of business, technical, and process experts.
• Build and deliver presentations, demonstrations, and other documentation at the "C" level.
• Project confidence and competence in all customer interactions.
• Apply problem resolution and critical thinking skills to address customer needs.
• Handle your own schedule and be adaptable and dedicated to customer support.
• Some travel may be required.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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