Medical Secretary

POSITION SUMMARY:

This position functions as a member of the administrative team by performing a variety of secretarial duties to ensure the smooth day-to-day operations of the center.

Duties include, but are not limited to answering telephones, making appointments, assembling patient charts, scheduling testing and other patient related services, typing, transcription, obtaining prior authorizations, collecting copays, data entry and filing.

Position: Medical Secretary

Department: SEMC MD

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Performs duties and provides assistance according to the policy and procedures of SEMC. In addition to any directives from the Administrative Manager.
• Answers and triages all telephone calls, routes call appropriately taking into consideration the extent of emergency or priority of the call, takes messages, follows through with each message ensuring that the proper physician or staff member has received the information, and provides routine information to callers. Obtain and relay consult information by asking pertinent clinical questions. Communicate with visiting professionals, patients and/or families.
• Prepares the daily schedules for the office, pulls and prepares the patient charts ensuring that the proper chart has been selected and the appropriate documentation has been attached to the chart (i.e., encounter forms, notes, etc.).
• Schedules outpatient procedures and applicable pre-testing for patients as directed. Complete requisitions incorporating pertinent clinical information. Schedule admissions. Coordinate intra-hospital transfers.
• Schedules patients' appointments and appropriate testing for patients as directed. Verifies information from patients including demographic and insurance information.
• Prepares documents for billing physician encounters, enters data, ensures that referrals are received. Obtain pre-certification from insurance companies by relaying pertinent clinical histories. Enter charges for office visits and inpatient procedures.
• Types correspondence, forms and other documents as requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature. Summarize office notes into description format. Obtain physicians' signatures and return VNA orders in a timely manner.
• Organizes and updates files, charts and records.
• Uses discretion at all times to ensure patient confidentiality.
• Responsible for general filing, stocking of supplies and assists in ordering supplies.
• Follow-up with accounts payable as to payment of various dues, parking fees, etc.
• Performs other duties as requested.

Equal Opportunity Employer/Disabled/Veterans