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Medical Secretary

MultiCare Health System
paid time off
United States, Washington, Spokane Valley
Mar 19, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0 Shift: Day Schedule: Mon - Fri 8:30am - 5:00pm Position Summary The Medical Secretary is responsible for the scheduling and coordination of patients for all patient services and procedures. The incumbent answers multi-line phones; obtains and documents patient information; coordinates paperwork, insurance referrals/authorizations and arranges for interpreter services when needed. Responsibilities Assists in operations of assigned department to include, quality assurance, process improvement, data management and customer service Schedules patients for clinical services for all modalities for assigned area Obtains necessary information for the determination of appropriate procedure(s)/appointment Answers multi-line phone system, responding to caller, physician or patient Cancels and reschedules exams/appointments, in coordination with the reception/registration personnel and technical staff, as directed Coordinates insurance referral and authorization information Coordinates interpreter services for patient appointments at MHS and patient visits via phone Requirements Post high school clerical vocational training or college course work preferred Medical Terminology certification preferred Experience in a medical setting preferred One year of experience working with an electronic medical records system such as EPIC or Cerner If position is located in Imaging, prior imaging/scheduling experience and knowledge of any type of Radiology Information Systems such as McKesson or Philips I-site is preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our caregivers Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" in 2023 Technology: "Most Wired"health caresystem 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.58 - $32.35 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.