Account Manager

Description

About Us

Family-owned and operated since 1970, we are an industry-leading gas distributor founded on unparalleled customer service. Our industrial, medical, food, and specialty gas products support a variety of industries that work daily to improve the world we live in, and our ongoing commitment to serve spans the southwestern United States with 16 locations across California and Arizona. Discover the most interesting industry you've never heard of!

Position Overview

The Account Manager is responsible for developing long-term relationships with assigned customers' portfolios and connecting with key business executives within the territory. The Account Manager acts as a liaison between customers and cross-functional internal teams, working jointly to ensure timely and successful delivery of our solutions according to customer needs.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Operate as the lead point of contact for any matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships
• Improves the profitability of existing accounts by fully understanding value propositions
• Supports and implements marketing plans, promotions, and new product launches
• Secures long-term relationships by negotiating product supply agreements
• Accountable for providing complete and accurate account set-up and pricing data
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Knowledge of gases, including pure gases, gas blends, hydrocarbon blends, reactive gas blends, industrial cylinder gases, bulk atmospheric gases, and hardgoods
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Responsible for gross profit improvement and securing new business
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Actively review and manage existing customer Accounts Receivable balances to help minimize working capital investment and financial risk
• Assist with high-severity requests or issue escalations as needed
• Contacts existing accounts and make cold calls to potential targets

Requirements

• Bachelor's degree or equivalent experience preferred
• 3+ years of B2B sales and sales management experience
• Industrial Gas industry experience a plus
• A demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• A "Hunters" mentality with an ability to find qualified opportunities with substantial top-line revenue and gross profit
• Ability to effectively organize, prioritize, multi-task, and manage time.
• Successful track record of managing a sales territory
• Excellent listening and interpersonal communication skills to identify critical core
• Excellent leadership, verbal and written communication skills
• Strong persuasion, negotiation, and customer presentation skills
• Valid driver's license
• Solid computer skills and using Microsoft Office Products, including Word, Excel

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing this job, the employee must sit, stand, talk, hear, and use hands and fingers to operate a computer and telephone, keyboard reach, stoop, and kneel. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required.

Travel

50%-75% territory travel

Position Type and Expected Hours of Work

This is a full-time exempt position.

Compensation and Benefits

• Base rate with performance-based incentives
• Comprehensive benefits package, including medical, dental, vision, and life, 401k match
• Professional development opportunities and ongoing training
• Healthy work/life balance and a collaborative and inclusive company culture

This job description is not intended to be all-inclusive. An employee may perform other related duties as negotiated to meet the organization's ongoing needs.

WestAir Gases and Equipment, Inc. is an Equal Opportunity Employer.