Registration Scheduler PRN

PRN/On-Call

Supporting the Osborn campus and Tempe Area

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HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 4,000+ affiliated providers and over 1,100 volunteers, HonorHealth seamlessly blends collaborative care and approachable expertise to improve health and well-being. People often say care feels different here -- because it does. Learn more at HonorHealth.com.

• Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.
  
  May also be performing the following imaging support duties:
  Receives and transfers incoming calls,
  Generates reports and retrieves images from the PACS system,
  Assists in maintaining efficient patient workflow,
  Maintains all records and ensure dissemination of such files to designated/requesting parties,
  Ensures patients are appropriately prepared for their exam,
  Transports patients when necessary,
  Will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.
  
• Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.
  
• Registration: Performs a variety of registration duties, is not limited to: providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information.
  
• Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable.
  
• In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensure that appropriate chart information is forwarded to medical records as applicable.
  
• Complete patient chart process and maintains with appropriate information. Communicates with Workman's Compensation and hospital billing for authorization updates and billing. Ensure that appropriate chart information is forwarded to medical records as applicable.
  
• Views email on a daily basis and provides supervisor with appropriate information and memorandums.
  
• Maintain inventory of office supplies/forms and places orders as required.
  
• Performs other duties as assigned.