Administrative Operations Manager

Join our mission to help individuals with mental health disorders lead healthy and productive lives. Greater Cincinnati Behavioral Health Services (GCBHS) has an immediate opening for an Administrative Operations Manager to lead daily operations and support staff at our brand-new Crisis Receiving Center - a first-of-its-kind initiative providing rapid response, short-term stabilization, and coordinated follow-up for individuals experiencing a behavioral health crisis.

Be part of this exciting new model from the very beginning!

About the Crisis Receiving Center:
The Hamilton County RC is a unique and innovative model designed to provide an alternative to emergency rooms or incarceration for individuals experiencing a behavioral health crisis. This exciting project is a partnership with local law enforcement, aimed at providing rapid intervention and quality care for individuals facing behavioral health crisis.

Why Work at GCBHS? As the region's most comprehensive community behavioral healthcare organization, GCBHS serves more than 30,000 individuals annually through a wide array of programs and services. With over 650 dedicated employees, we are committed to empowering lives and strengthening communities.

Benefits Include:

• Generous Paid Time Off and Sick Leave
• Public Student Loan Forgiveness eligible employer
• Flexible work schedules
• Comprehensive health insurance (medical, dental, vision)
• 403(b) Retirement Plan with employer match
• Tuition Assistance
• Free CEUs and professional development
• Internship/practicum opportunities prioritized for current staff
• Opportunities to grow with an innovative and expanding crisis care team

Position Responsibilities:

• Supervise CRC Behavioral Health Technicians and oversee daily site operations
• Lead hiring, onboarding, scheduling, training, and performance evaluation
• Ensure a safe, therapeutic, and trauma-informed environment for clients and staff
• Coordinate emergency drills, manage regulatory and safety compliance
• Represent the CRC program in community settings and collaborative initiatives
• Lead team meetings and staff development opportunities
• Maintain documentation, assist with audits and data collection
• Provide 24/7 operational support as needed (on-call rotation)

Position Requirements:

• Bachelor's degree in Human Services or related field preferred
• Minimum of 2 years' experience in a behavioral health or crisis setting
• Skilled in crisis response, de-escalation, and team coordination

GCBHS has proudly been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010.
Learn more and apply at www.gcbhs.com

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