Spanish Interpreter, ED/IP-Prosper

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Spanish Interpreter will provide patients, families, visitors, and staff access to employees who accurately interpret via face-to-face encounters during designated hours. Spanish Interpreters are bilingual and proficient in English and Spanish with the ability to interpret health care information to and from Spanish-speaking patients/patients' families and Medical Center health care providers. Will act as a language liaison between the patient, family, and staff in support of the medical plan of care. Facilitates acquisition of Interpreter services for non-Spanish languages (via OPI/over the phone, VRI/video remote interpreter and/or contract services).

Hours: ** 2nd shift 5:30pm - 2:00am ** Will require 4-6 weeks of in-person training at Fort Worth Medical Center.

Required Education & Experience:

• High School diploma or equivalent.

• 1-2 years of experience working in a healthcare setting.

• Current knowledge of medical terminology and procedures.

• Previous interpretation/translation experience (preferred).

• Ability to precisely and accurately translate critical medical information from English to the patient's native language.

• Strong interpersonal skills, flexibility, and customer service orientation.

• Excellent communication and active listening skills.

• Ability to maintain confidentiality of records and information.

• Ability to interact and communicate with people in-person and over the telephone, often in stressful situations.

Required Certification & Testing:

• Selected applicants must meet Spanish proficiency levels defined by Cook Children's Health Care System and measured by objective and nationally recognized oral language, reading, and writing tests prior to employment.

• All selected applicants are tested prior to an offer being made to determine their Spanish proficiency level, and must test at a proficient level to qualify. Testing will be administered by a contracted testing service. Spanish proficiency levels are verified as part of the employee's annual review.

• Basic Life Support (BLS) Certification for Health Care Providers is required within 30 days of employment and must be maintained.

**There is required travel time to our Fort Worth campus for orientation, pre-employment, training, and etc. **

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.