CCBHC Community Outreach Counselor

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

The Community Outreach Counselor is responsible for developing and implementing outreach strategies that increase awareness of Centerstone services among community members and potential clients. This role builds and maintains relationships with community stakeholders, attends events, and conducts comprehensive outreach services including intervention, education, and linkages to care. The counselor meets with individuals and community partners in various community settings-such as hospitals and community agencies-and ensures continuity of care. The counselor screens and assesses potential clients and assists them in determining eligibility for organizational programs or other forms of support. The Community Outreach Counselor takes initiative in coordinating outreach activities and evaluating community engagement outcomes under the direct supervision of the CCBHC Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Knowledgeable on Centerstone programs and services, eligibility requirements, and availability of services with the ability to speak in depth about each program and how to begin services.
• Ensures continuity of care for clients by coordinating with team members, families, Centerstone colleagues, and community partners
• Increase contacts with community organizations to increase client referrals and maintain relationships with the goal of encouraging use of the organization's programs.
• Complete the enrollment and assessment process for eligible participants interested in Centerstone's programs, maintaining accurate records and documentation.
• Conduct ongoing assessment and evaluation of community needs and changes, adapting outreach strategies accordingly to better serve the community
• Implement strategies to inform the public about the mission of the organization and creates relationships to successfully develop CCBHC clinics
• Responsible for the development of outreach strategies that increase awareness of Centerstone services to community members by implementing community education strategies such as attending local events independently, distributing materials, leading workshops/educational sessions, and collaborating with partners.
• Required to work with independent discretion and resourcefulness and seeks out additional duties as applicable.

• Knowledge of and skilled in community engagement strategies, relationship-building, and networking
• Skill in customer service techniques.
• Skill in responsible delegation, time management and prioritizing tasks.
• Skill in Microsoft Word, Excel, PowerPoint, Outlook, and Electronic Health Records
• Knowledge of clinical best practices.
• Knowledge of confidentiality guidelines.

Education Level

• Minimum requirements for education: Master's Degree in Human Services Field, licensure eligibility required (such as LSW/LPC, LCSW/LCPC).

Years of Experience

• One year of experience providing behavioral health services required
• One year of experience working in community outreach or similar field preferred

Task Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

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Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.