Sr. Onboarding Manager, Sales Development and Inside Sales

We're looking for a Sr. Onboarding Manager, Sales Development and Inside Sales to join Procore's Public Sector ISR & Sales Development department. In this role, you'll design, implement, and optimize the onboarding experience for new Public Sector Sales Development Representatives (SDRs) while helping to coach Inside Sales Representatives to drive performance for both teams. The primary goal of this role is to accelerate the productivity and success of new SDR hires and ISR representatives where support is needed. Ensuring they are equipped with the knowledge, skills, and tools to excel in their roles and contribute to our sales pipeline, portions of ARR and mitigate churn effectively.

As an Onboarding Manager you'll partner with Sales Development Leadership, Public Sector Leadership, Sales Enablement, and HR to create a seamless and impactful onboarding journey for our growing SDR & ISR teams. Use your expertise in sales enablement, closing sales, strong communication skills, and passion for developing talent to significantly reduce ramp-up time and improve the overall performance of our SDR and ISR organizations. Build a career with impact by empowering new team members to thrive in a collaborative and innovative environment-Join us!

This position reports to the Director, Sales Development Public Sector and will be based in any of our Austin, Carpinteria or Tampa offices or Remote. We're looking for someone to join us immediately.

What you'll do:

• Design, implement, and continuously refine a comprehensive onboarding curriculum for new Public Sector Sales Development and Inside Sales Representatives, leveraging Procore's certification program and "Know, Do, Prove" methodology.

• Deliver engaging and comprehensive training on Procore products, sales methodologies, market positioning, prospecting techniques, and internal tools.

• Provide ongoing training, coaching, and support to ramping & tenured SDRs as well as ISR's, ensuring proficiency in essential sales, product, industry, and technology knowledge.

• Prepare Sales Development and Inside Sales Representatives to effectively sell value to their assigned segments upon graduation.

• Apply the "Know, Do, Prove Model" to create a systematic, structured progression with embedded practice and a strong coaching culture.

• Partner cross-functionally with SDR & ISR leadership, Sales Enablement, Operations, Coaching, Recruiting, and Revenue leaders to innovate and optimize the ramping experience.

• Manage and track early-stage certifications, readiness criteria, ramping targets, and performance/behavioral guidelines.

• Deliver detailed performance analysis and present quantitative and qualitative program metrics in regular business reviews with senior leadership.

What we're looking for:

• 5+ years of experience in software sales (preferably SaaS environment) and/or equivalent relevant work experience.

• 2+ years of leadership experience as a coach, manager, trainer, or in sales/business development onboarding.

• Experience in supporting full sales cycles, running deals, build pipeline, handle demos, and partner with Account Managers/Sales Engineers

• Proven track record hiring, developing, and promoting Sales Development & Inside Sales Representatives.

• Demonstrated ability to design training programs and measure coaching impact/ROI.

• Ability to orchestrate cohesive systems that produce consistently successful SDRs & ISRs through systematic, repeatable processes.

• Instructional design experience, particularly in curriculum and course design that is scalable, measurable, and impactful.

• Proficiency with contemporary sales technology stack including Salesforce, GONG, Highspot, Mindtickle, Rise/Articulate, Outreach, Tableau, and Linkedin.

• Strong presentation and data storytelling abilities, coupled with superior time management skills and the ability to build consensus across teams.

Base Pay Range:

On Target Earning Range:

This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.