Administrative Front Office Manager

RAYUS now offers DailyPay! Work today, get paid today!

The pay range for this position is $25.01-$36.16 based on direct and relevant experience.

RAYUS Radiology is looking for a Administrative Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Administrative Manager, you will be responsible for the oversight of the day-to-day operations in one or more administrative areas, which may include front office registration, scheduling, medical records, and/or insurance. Responsible for the supervision of associates at one or more centers within a market.

ESSENTIAL DUTIES AND RESPONSIBILITES:
Fosters an environment where customer service is a priority by believing in and practicing The Experience

Center Operations
* Manages applicable administrative departments, including direct supervision of department leads
* Assists Operations Manager with operational and growth initiatives, meetings with Senior Management, and budgeting
* Implements strategic initiatives for the market
* Assists with monitoring management reports to ensure associate productivity and quality of service on a regular basis
* Monitors staffing levels and scheduling, including overtime, to ensure adherence to the budget
* Assists in the maintenance of up-to-date and accurate database functions on all current and potential referring physicians
* Coordinates patient relations, ensuring a high quality of patient service is delivered

Staff Management
* Manages overall staffing levels for adequate center coverage at all times
* Prioritizes the job flow of administrative associates
* Ensures comprehensive knowledge of company policies and procedures for administrative associates
* Initiates and participates in staff performance evaluations, compensation and development of associates including performance improvement plans, disciplinary actions and/or terminations
* Leads regular staff meetings and employee one-on-ones
* Ensures the staff functions as a team
* Acts as liaison between technologists and the patients waiting for exams, relays messages regarding scanner status and other clinic information
* Creates and updates center's information manuals as needed
* Participates in hiring and onboarding of administrative staff

Registration, Medical Records, Scheduling & Insurance
* Assists in greeting, checking-in patients scheduled for imaging services and payment processing as needed
* Assists front office in answering phones, scheduling patient examinations and pre-certification of exams with patients' insurance company according to existing company policy as appropriate and applicable
* Communicates with chief technologist(s) and radiologist(s) on scheduling matters

(5%) Completes additional tasks and projects as assigned

Required:

• High school diploma, or equivalent
• 3-5 years' supervisory experience in an office environment
• Microsoft Office experience

• Proficient with using computer systems and typing

Preferred:

• Associate's degree
• 3-5 years' medical office experience in a customer service environment

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.