Summer Scholar, Customer Service

Customer Account Intern - Summer 2026

We're committed to the quality of work we do at every level. You'll achieve more with us through our training, high standards, and focus on preparation. Help us set the bar high across our entire organization so we can keep making an impact on the aviation world.

StandardAero is seeking a motivated, eager, and innovative student looking to join our team in Dallas, Texas for the 2026 summer term. You will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence.

As a Customer Account Intern, you will support the Customer Service department, specifically in the areas of Billing and Account Management. You will receive, verify, and process induction information for components/modules/engines using company systems as well as ensure customer requirements and expectations are understood, documented, and communicated to the appropriate team members for the within our Business Unit.

What you'll do:

• Prepare quotes, proposals, estimates and invoices as required. Compare engineering reports with estimates and invoices, identifying potential cost overruns and estimate-to-invoice variance (EIVA) as they occur.
• Act as a liaison between our external customers and our internal engineering, operations, logistics and supply chain teams. Ensure that customers' requests are routed to the appropriate parties and responded to in a timely manner.
• Explain pricing, price increases, estimate and invoice changes to customers. Manages customer expectations with respect to estimate changes, summarizing cost-benefit and qualifying repair development costs to customers.
• Monitor and analyze cost projections on an ongoing basis, proposing solutions for corrective action as required.
• Project a positive image in representing the corporation to clients and the community; hosts and coordinates customer visits as needed.
• Cultivate customer loyalty through a commitment to customer satisfaction.
• Support preparation of presentations and special projects.
• Manage personal workload and time, adapting to change and adjusting to changing demands of the workplace.
• Provide innovative solutions to complex issues, influencing others to ensure customer satisfaction is maintained and company standards and profit margins are maximized.
• Apply project management principles such as identifying available resources, defining scope, developing timelines and budgets, analyzing cost-benefit and evaluating risk. Design strategies to mitigate risk and influences buy-in from all stakeholders while applying the seven steps of continuous improvement.
• Perform other duties as assigned.

Position Requirements:

• Must be enrolled in a post-secondary program, pursing a degree in Communications, Business, Supply Chain, or Finance.
• Self-motivated with the ability to motivate others.
• Proficient in use of Microsoft Excel, Word, and PowerPoint.
• Working knowledge of Power BI and Microsoft Access considered an asset.
• Internship will be located in Dallas, TX; No lodging allowance offered
• Length of internship is between 10-12 weeks - Summer 2026
• Experience working in a culturally diverse, cross-functional, environment with a demonstrated sensitivity to other cultural norms and practices.
• Experience building strong working relations with customers.
• Must be authorized to work in the U.S.

Preferred Characteristics:

• Experience working in a culturally diverse, cross-functional, environment with a demonstrated sensitivity to other cultural norms and practices.
• Experience building strong working relations with customers.