Strategic Relationship Manager - US Central

Strategic Relationship Manager - US Central, Higher Education

Harvard Business Impact (HBI) is a mission-driven organization dedicated to improving the practice of management. As a subsidiary of Harvard University, we serve educators, students, and professionals worldwide through high-quality content and learning solutions that support active, experiential, and skills-based learning in higher education.

The Higher Education division partners with institutions globally by providing cases, simulations, articles, online courses, and emerging AI-enabled learning tools. We support faculty and program leaders through training, curriculum design resources, and digital delivery platforms that help bring participant-centered learning to life.

We are seeking a Strategic Relationship Manager (SRM) to drive growth, strengthen institutional partnerships, and expand adoption of HBI solutions within the US Central region. This role partners closely with the Regional Director and cross-functional teams to execute territory strategy, deepen engagement at key accounts, and identify new opportunities across undergraduate, MBA, and executive education programs.

What You'll Do

• Manage a portfolio of higher education institutions, driving revenue growth, adoption, and retention of HBI solutions.

• Build and sustain relationships with key stakeholders, including deans,directors, faculty, and administrators.

• Represent HBI at campus visits and institutional events to strengthenrelationships, drive adoption, and identify new opportunities.

• Serve as a trusted advisor by understanding curriculum needs andinstitutional priorities.

• Lead virtual and in-person engagements, such as course design discussions,product demos, and faculty development sessions.

• Manage multiple revenue channels within accounts, including institutionaland student-pay programs, to maximize engagement and growth.

• Identify emerging opportunities within accounts and propose tailored approaches that meet evolving institutional and program needs.

• Represent the voice of the customer to facilitate product enhancements,identify trends, and help shape go-to-market strategy.

• Negotiate annual and multi-year agreements to strengthen enterprisepartnerships.

• Partner with cross-functional teams to perform data-driven outreach campaigns to engage educators and deliver a consistent customer experience.

What You'll Bring

• 5-7 years of success in regional business management, strategic accountmanagement, or consultative sales-ideally in Higher Education, EdTech,publishing, or similar sectors.

• Strong track record of revenue growth, solution selling, and relationshipdevelopment with senior-level stakeholders.

• Excellent communication, presentation, and influencing skills.

• Demonstrated ability to work independently, manage a large territory, andbalance both virtual and on-site engagement.

• Experience with CRM tools such as Salesforce and analytics tools.

• Strong negotiation skills, business acumen, and a growth mindset.

• Frequent regional travel is required to meet with faculty, program leaders,and institutional stakeholders.

• Highly collaborative, diplomatic, and able to navigate complex academicenvironments.