Senior Infrastructure Engineer

AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 33 million people worldwide. Electrophysiologists and cardiothoracic surgeons around the globe use AtriCure technologies for the treatment of Afib and reduction of Afib related complications. AtriCure's Isolator Synergy Ablation System is the first medical device to receive FDA approval for the treatment of persistent Afib. AtriCure's AtriClip Left Atrial Appendage Exclusion System products are the most widely sold LAA management devices worldwide. AtriCure's Hybrid AF Therapy is a minimally invasive procedure that provides a lasting solution for long-standing persistent Afib patients. AtriCure's cryoICE cryoSPHERE probe is cleared for temporary ablation of peripheral nerves to block pain, providing pain relief in cardiac and thoracic procedures. For more information, visit AtriCure.com or follow us on Twitter @AtriCure.

We foster a culture of inclusion by embracing diverse experiences and individuals where everyone's authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally.

POSITION SUMMARY:

This position will serve as an integral player within AtriCure's Infrastructure and IT Operations function. The successful candidate will perform engineering and IT operations functions for Enterprise level on-premise and Cloud-based IT Infrastructure platforms required for AtriCure to operate its business.

ESSENTIAL FUNCTIONS OF THE POSITION:

• Engineering and support services for Microsoft related technologies including Windows, Active Directory, Azure (IaaS, PaaS), Entra ID, Intune and M365 platforms.
• Engineering and support services for on-premises Infrastructure platforms including physical and virtual servers, shared storage, networking devices, and IoT devices.
• Engineering and support services for Cloud and on-premises backup and disaster recovery platforms.
• Administration of Infrastructure centric applications including patch and vulnerability management.
• Performing upgrades of Infrastructure equipment (firmware) and Infrastructure applications following prescribed change management and regulatory controls.
• Acting as engineering liaison for outside vendors supporting Infrastructure platforms.

ADDITIONAL ESSENTIAL FUNCTIONS OF THE POSITION:

• Regular and predictable work performance
• Ability to work under fast-paced conditions
• Ability to make decisions and use good judgement
• Ability to prioritize various duties and multitask as required
• Ability to successfully work with others
• After-hours support of Infrastructure platforms including routine maintenance windows and resolution of incidents impacting company operations
• Collaborating with the IT Enterprise Application, Delivery, and Cybersecurity teams through project meetings and planning sessions
• Recommending hardware and applications upgrades to IT Infrastructure leadership
• Monitoring all key infrastructure platforms and driving resolution of issues
• Provide Tier3 troubleshooting to helpdesk
• Supporting all regulatory and quality requirements by following guidance or SOP
• Additional duties as assigned

BASIC QUALIFICATIONS:

• Bachelor's degree required or demonstrated equivalent combination of education, training and experience
• 4+ years IT Infrastructure engineering or administration experience
• Demonstrated strong verbal and written communication skills along with ability to work independently, manage prioritization and multi-task
• Demonstrated knowledge of networking topologies such as LAN/WAN, SD-WAN, DNS, DHCP, and 802.11
• Working knowledge of Windows Server 2016-2022 in both physical and virtual environments with experience managing Windows Roles and Features
• Ability to travel 10%

PREFERRED QUALIFICATIONS:

• Advanced knowledge of Cisco networking including switching, wireless and firewalls
• Advanced knowledge of HPE data center hardware platforms including Proliant rackmount and Nimble Flash Array
• Knowledge of advanced networking protocols such as BGP, EIGRP, OSPF, IPsec, GRE, VXLAN, iSCSI, RADIUS and others
• Advanced knowledge of Windows Server Roles and Features such as Failover Clustering, IIS, and RDS
• Advanced knowledge of backup technologies including Veeam and Azure Backup. Experience with next generation backup and DR platforms like Cohesity and Zerto advantageous
• Advanced knowledge of Active Directory and Entra ID including Group Policy, Sites and Services, Replication, LDAP and AAD Sync
• Knowledge of Azure IaaS offerings such as Azure Virtual Machines, Storage Accounts, and Networking resources
• Knowledge of basic PowerShell scripting and connecting to Microsoft Online platforms
• Knowledge of ITIL framework and development/support of associated processes
• Previous work experience in a regulated environment
• CCNA, AZ-104, MS-102, certifications (or similar)

OTHER REQUIREMENTS:

• Ability to regularly walk, sit, or stand as needed
• Ability to occasionally bend and push/pull as needed
• Ability to pass pre-employment drug screen and background check

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AtriCure has a variety of benefits available for US based employees and their families. Examples include Medical & Dental beginning day 1 of employment, 401K plus match, 20 days of paid Parental Leave, in addition to maternity leave, for new moms and dads, Volunteer Time off, Pet Insurance, and more. Corporate-based employees also have full access to our on-site fitness center and cafeteria. To see a complete list of our benefits, please visit our careers website: https://www.atricure.com/careers-atricure/benefits. AtriCure participates in the federal E-Verify program to confirm the identity of and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here https://www.e-verify.gov/ AtriCure is an Equal Employment Opportunity/Affirmative Action employer and provides Drug Free Workplaces. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national or ethnic origin, age, protected veteran status, status as an individual with disability, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law(s).