Program Manager - AMI

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

We are seeking a highly skilled and motivated AMI Program Manager with experience in electric utility operations managing, implementing, integrating and deploying Advanced Metering Infrastructure (AMI).

As a consultant working for a large utility TRC customer, the AMI Program Manager is overseeing a multimillion multiyear program, segmented in sub-projects. Working closely with the Customer, vendors and project personnel, the Senior Program Manager is responsible for ensuring the proper delivery of the program for our customers. He / She has accountability for meeting the financial performance expected from the project execution in terms of revenues, profitability, and cash, while ensuring a superior level of customer satisfaction. Acting as a real customer success manager, the Senior Program Manager is responsible for maximizing revenues for the program through upsells and cross sells.

The AMI Program Manager will lead the project management team working for the program.

• Acts as trust advisor to the client
• Acts as a champion to foster a positive project work environment; and successfully leads the team to accomplish all the project objectives on time and on budget
• Develops project manager(s) working on the program
• Work with engineering team managers to identify the appropriate resources, to assemble the project team by brokering internal and external resources, and to assign and manage the responsibilities to fulfill the project requirements.
• Support the Sales team and Practice leaders in the development of proposals
• For their Program and project portfolio, deploys a solid governance to track project progress and to report on the health of the program/portfolio from all standpoints: schedule, financials, and customer satisfaction
• Ensures that risk assessment and mitigation action plan are maintained
• Manages escalations internally and externally with the customer
• Applies solid problem-solving techniques to address issues
• Ensures that resources forecasts are maintained to assure that schedule compliance and desired results are achieved.
• Takes responsibility for growth improvement initiatives connected with the program
• Takes responsibility for profitability improvement initiatives connected with the program
• Leads by example, be a role-model for Project Management function
• Must have strong judgement, leadership, organization, and communication skills.

• Minimum 10 years' Project Management experience in the utility domain
• Minimum 5 years' experience with Itron's AMI
• Minimum 5 years' experience leading and managing large, complex AMI system integration programs
• The successful candidate will be fully knowledgeable and proficient in all aspects of the project management Body of Knowledge
• Previous experience managing a team of 5+ Project Managers
• Excellent organizational, decision making and presentation skills
• Excellent communication skills ranging from addressing C-Level to multiple technical teams
• Ability to self-direct and work independently as well as in a team environment
• Ability to navigate in complex organization and influence key decision makers
• Excellent team building and motivational skills
• Excellent budgeting and financial skills
• Proficiency with MS-Project and with MS Office Suite: Excel, PowerPoint, Word
• Work to be conducted onsite 3 weeks per month

Preferred Skills and Experience:

• PMP Certification

Travel & Candidate Location Requirements

• Must be open to travel to residing in Puerto Rico 3 weeks per month

Benefits*: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

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TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.