Patient Navigator: Children's Specialty Center

Shift:Monday through Friday 8:00 AM to 5:00 PM
Department: Children's Specialty Center
Compensation:

* Base Pay Range: $22.00 - $34.74 per hour, based on experience

ABOUT THE JOB

MU Health Care is looking for a compassionate problem-solver who thrives on making a real difference in patients' lives. The ideal candidate is resourceful, proactive, and skilled at navigating complex situations to remove barriers to care. You'll need exceptional communication and collaboration abilities to connect patients with the right resources and guide them through every step of their journey. We value individuals who are empathetic advocates, committed to creating a seamless and supportive experience for every patient. If you're driven by purpose and passionate about helping others succeed, this is your opportunity to join a team that puts people first.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8%and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION

Assess the patient's non-clinical needs and assist accordingly with improving adherence to patient plan of care, including the handling of travel, connecting the patient with community resources and support groups, acquiring insurance and financial information for support of care, etc. Orientate new patients to the service line through the provision of information about availability of parking, way finding to check-in areas, meeting different members of the care team, etc. Handle patient inquiries and collaborating successfully with other members of the care team to assist as needed. Facilitate of the patient's transition from the setting of care to the next setting of care. Serve as an empathic advocate for the patient throughout the patient's care. May complete unit/department specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

Two (2) years of experience in health care, or education may be used in lieu of experience.

PREFERRED QUALIFICATIONS

Associate's degree in health-related field. Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

The University of Missouri is an Equal Opportunity Employer.