Clinical Liaison - Nurse

Amerita

Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.

The Clinical Liaison (CL) performs daily marketing and patient care transition coordination activities for various referral sources, case managers and patients referred to Amerita. The overall focus of the CL is to work in concert with the Account Executive(s) and GM to maintain the existing customer base, promote new referral opportunities and coordinate a smooth transition of care of the patient from the hospital to the home setting.

We Offer:

* Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
* Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
* 401(k) Retirement Plan with Employer Match
* Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
* Employee Discounts
* Tuition Reimbursement
* Paid Time Off & Holidays

Identifies and develops new referral opportunities within hospitals, health systems, and post-acute settings
• Builds and maintains strong relationships with case managers, discharge planners, physicians, and other referral sources
• Partners with Account Executives to execute strategic territory plans, participate in joint calls, and present Amerita's value proposition
• Contributes to quarterly go-to-market reviews and develop weekly activity strategies to drive referrals and admissions
• Conducts in-services and CEU programs for referral sources to expand knowledge of Amerita services
• Conducts bedside visits, patient assessments, and teaching sessions to prepare patients and caregivers for infusion therapy
• Performs hospital hookups and provide education to foster independence in the home setting
• Ensures timely documentation of all patient interactions, teaching sessions, and discharge activities
• Follows up with case managers and hospital staff to "close the loop" on patient education and care transition
• Serves as liaison between referral sources, pharmacy, Account Executives, and operations to ensure accurate clinical information and smooth discharges
• Communicates patient status updates and discharge readiness to the pharmacy team
• Collaborates with Regional Directors, Sales Managers, and Clinical Educators to deliver consistent messaging and service excellence
• Participates in cross-functional planning to improve referral turnaround times and patient onboarding
• Meets and exceeds defined targets for referrals, admissions, and educational activities
• Submits timely activity and productivity reports to leadership
• Adheres to all Amerita policies, procedures, and safety standards, as well as regulatory requirements (ACHC, IgNS, state licensure)
• Demonstrates professional and collaborative interactions with internal teams, referral sources, and patients at all times

• Registered Nurse (RN) license required; Bachelor of Science in Nursing (BSN) preferred.
• Current nursing license in assigned state or territory required.
• Current Drivers License
• Minimum of two (2) years nursing experience; infusion or acute-care background strongly preferred.
• Previous sales or marketing experience in healthcare preferred.
• Valid driver's license and auto insurance.
• Must meet company driving record and driver age standards.
• Strong knowledge of infusion therapy, hospital discharge processes, and care transitions.
• Ability to effectively communicate with clinical and non-clinical stakeholders.
• Strong presentation, teaching, and customer service skills.
• Proven ability to manage priorities and thrive in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint); Salesforce CRM preferred