Risk and Insurance Data Administrator

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description:

The Risk and Insurance Data Administrator will be based in the Boston corporate office and will have responsibility for providing support for TCB's Risk and Insurance programs. This position will report to the Director of Risk Management and Insurance Administration.

General Responsibilities:

• General clerical duties to include, but not limited to: photocopying, faxing mailing, scanning, shredding and filing; Use of TCB Commons to upload insurance claim and program documents.
• Manage the risk information system encompassing incident intake and claims management.
• Administer the property, liability, and environmental claims management process, maintaining a diary system for follow-ups and supporting insurance program by moving the claim process efficiently.
• Support asset managers, joint venture partners, and other stakeholders with insurance-related requests, providing necessary documentation such as certificates of insurance.
• Coordinate with Accounting, Asset Management and the Insurance Broker to manage and track all insurance related invoices to ensure the invoice is posted to the correct payee and that the invoices are paid in a timely manner. Research any lost or disputed invoices to resolution.
• Coordinates specific loss control efforts.
• Track various facility inspections (Annual, boiler, HVAC) and send monthly reminders to the site staff.
• Oversee the Site Zone Report, Snow and Emergency Call List to be updated quarterly. Ensure follow-up actions are taken and documented.
• Other duties as assigned.

Essential Duties:

• Provide tracking and diligence support for joint ventures and acquisitions.
• Review and approve insurance invoices from broker/insurance companies.
• Assist properties with incident reporting
• Update intranet materials and adjust incident notes as needed.
• Maintain and develop improved claims logs and files and insurance team centralized database.
• Ensure accurate and timely updates of a variety of detailed reports.
• Work with other departments within the company (including Accounting, Legal, Portfolio/Asset Management, Operations) to address any issues related to insurance.
• Respond in a timely manner to insurance related inquiries from other departments within company.
• Participate in various research and analytical projects.

Qualifications:

• Some college work or 1-3 years of professional experience
• Excellence in Microsoft Office programs (Word, Excel, Project, PowerPoint, etc.);
• Excellent ability to convey issues and problems clearly both in writing and orally;
• Capable of working with minimal supervision and performing effectively under tight time deadlines.
• Ability to multi-task and work in a fast-paced environment
• Exceptional customer service skills. Ability to work well with individuals both internally and externally.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program
• Salary: $50-60k

The Community Builders is an equal opportunity employer.