Lead Billing Specialist- ChemCare

A Place Where People Matter - Growing our People to Grow Our Business

We're thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to keep our communities healthy, fed, clean and safe.

Primary Purpose:

Oversees and maintains the billing processes and programs to effectively meet strategic billing goals and objectives.

What you will do:

• Lead, develop and mentor team of billing specialists; ensures the timely completion of work, according to established policies and procedures.
• Provides leadership for the end-to-end billing process across the entire Billing Department.
• Serves as process liaison between the Billing Department, Customer Service and ECS Teams.
• Provide new hire and ongoing training and education to designated team of billing staff members to ensure policies and procedures are followed.
• Kay facilitator of training new employees for other departments learning the billing process.
• Communicates metrics that drive activities aligned to business goals; assists with staff communication, providing updates, resolving issues and reinforcing KPIs and standards.
• Research and corrects errors; serve as subject matter expert and point of escalation to designated billing team and/or suppliers.
• Meet with Supervisor regularly to effectively communicate and resolve billing issues; set up and prioritize goals, improve processes / workflow, and review status.
• Perform month audits for execution and process adherence.
• Complete standardization and documentation of all billing department SOP's, training guides, troubleshooting guides, and expectations for all billing department processes.
• Tracking all issues arising from daily workloads across billing department. Solve root cause issues to prevent issues from recurrence.
• Perform daily billing functions including but not limited to preparation and issuance of morning reports, billing, preparing and processing vendor/supplier invoices, reviewing open order reports, releasing sales orders, reconciling discrepancies, invoice correction.
• Assist members of the billing team with research and resolution of aging orders to meet assigned 90 day and 120 day targets.
• Oversee and contribute to special projects as needed.

What you will need:

• High school diploma or equivalent; Bachelor's degree preferred.
• 5 years of accounts payable, receivable or billing experience.
• Previous leadership or supervisory experience preferred.
• Attention to detail and accuracy and commitment to meet deadlines.
• Excellent written and verbal communication skills.
• Must have strong ability to manage time, organize and set priorities to meet deadlines.
• Assertive, self-motivated, and goal oriented.
• Collaborative and committed to team success.
• Proficient with MS Office, specifically Excel and Outlook.
• SAP and Salesforce experience required; Must be SAP Power User or be willing and have the ability to become a Power User.

It takes people like you and a global network of more than 9,500 employees to build a company where the best people want to work.

As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as we serve the world's most essential industries.

We are committed to a diverse workforce and a culture of inclusion.Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.