Administrative Assistant II - Retina Ophthalmology, Westwood

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Schedule patient appointments
• Answer calls route as needed
• Track status of patients' test or imaging

Required:

• Knowledge of medical terminology.
• Knowledge of various insurance plans such as PPOs, HMOs, EPOs, Medicare and Medi-cal.
• Skill in establishing, coordinating and maintaining patient and administrative files.
• Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills.
• Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and conveyinformation to both physicians and patients and other individuals at various organizational levels.
• Skill in writing grammatically correct routine medical and business correspondence.
• Skill in setting priorities which accurately reflect relative importance of job responsibilities.
• Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor.
• Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure).
• Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.