Information Technology Support - Clinton, IL

Information Technology Specialist
Clinton, IL | Full-Time | On-Site

Heritage Behavioral Health Center, a mission-driven Certified Community Behavioral Health Clinic (CCBHC), is seeking an Information Technology Specialist to support clinical and administrative staff through reliable, secure technology services.

What You'll Do

• Serve as first-line IT support for hardware, software, network, and mobile device issues

• Troubleshoot and resolve help desk requests; escalate complex issues as needed

• Support EHR systems, telehealth platforms, and healthcare applications

• Install, configure, and maintain software, updates, antivirus, imaging, and backups

• Train staff on technology systems and daily tools (Microsoft Office365 , Outlook, Teams)

• Assist with new system implementations and upgrades

• Support data security and compliance (HIPAA, 42 CFR Part 2)

• Maintain clear documentation and coordinate with IT vendors

What We're Looking For

• High school diploma or equivalent (required)

• 2+ years of IT support experience (healthcare preferred) or
  3+ years of clinical experience with strong technical skills

• Experience with help desk support, EHR systems, and endpoint devices

• Strong communication, organization, and problem-solving skills

• Certifications (CompTIA A+, Network+, M365, CHTS) a plus

• Valid driver's license, reliable transportation, and auto insurance

Why Join Heritage?

• Collaborative, supportive team environment

• Opportunities for growth and learning

• Meaningful work supporting community behavioral health services

Salary Range: $50,000-$66,000 depending on education and experience