Director, Compliance & Risk Management

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsible for overseeing account risk and compliance program to manage risks and occurrences, including employee, client, reputational, financial, regulatory and legal risks. Supporting external audit requests and managing the account's internal audit program. Collaborate with account Operations team to understand key processes, controls, risks, regulations and client requirements and designing strategic audit plan to test a sample set and monitor identified risks. Ethics roles: promote, maintain, and advance the firm's compliance with JLL's Code of Ethics. Risk roles: manage the firm's operational risk through audits.

• Design, implement and lead account risk management strategy with implementation of core components of JLL risk management program

• Manage programs as necessary: risk register, internal audit program, compliance program, incident management

• Review and understand Master Services Agreement with client and conduct gap analysis on material contract obligations, and manage contract change control process

• Conduct annual risk assessment for account and recommend risk treatment. Review processes, procedures, and test controls for integrity, accuracy and efficiency

• Identify potential risk areas and analyze, evaluate and recommend changes and enhancements to existing practices, processes and controls to make sure they are current, adequate, functional and utilized in accordance with standards established by the company and client

• Ensure account leadership is regularly updated on new risks and treatment progress on existing risks

• Escalate emerging risks, high severity risks or incident trends to JLL risk governance

• Support external audits to manage audit, provide requested evidence and address audit results

• Assist in developing audit programs and maintaining up-to-date knowledge about audit tools and techniques

• Prepare and deliver accurate and well-written audit reports summarizing audit observations, error trends, departmental and/or company risk, and recommendations to operations leadership

• Leverage Artificial Intelligence (AI) tools and technologies to enhance operational efficiencies within account risk and compliance management

• Identify and evaluate potential use cases for AI-enabled solutions to streamline audit processes, improve detection of emerging risks and incidents and optimize compliance monitoring activities

• Engage with JLL Ethics Everywhere program and escalate all ethical questions, concerns and violations

• Regular communications to full account team on risk topics, including information security best practices, risk identification and escalation, etc.

• Attend staff meetings, town halls and leadership meetings regularly to present risk topics or answer risk-related questions

• Assist in account's incident management process, including prompt escalation to the client (where applicable) and account leadership of any sensitive and high severity incidents that could materially impact compliance with obligations to client and communicate lessons learned to account or supplier stakeholders

• Develop and deliver client-facing risk and incident presentations

• Liaison between account and JLL Legal and Insurable Risk, ensuring account leadership is made aware of any claims or lawsuits stemming from account and potential financial impacts

• Adaptable and have the ability to work and maintain organization within a fast-paced environment

MINIMUM REQUIREMENTS

* Bachelor's degree (BA/BS) in Accounting/Business or related field

* Minimum of five-seven years of risk management and external or internal audit experience

* Strong problem solving and decision-making abilities

* Advanced Excel skills, including creation of reports generated from Excel data

* Ability to communicate and engage at all levels of executive management and field personnel

* Strong communication, presentation and relationship skills

* Legal and commercial real estate industries experience

* Some travel required

The above referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.