JOB SUMMARY
The International Logistics Supervisor
will play a crucial role in supporting the logistics and export functions
within the organization. Reporting to the Logistics Manager, the individual
will be responsible for leading, managing, and motivating a team ensuring
smooth operation. Setting schedules, assigning tasks, monitoring performance
and providing feedback and ensuring compliance with company policy. This role
will be the key communicators between the staff and leadership. Core duties
include coaching and conflict resolution.
The ideal candidate will be
detail-oriented, organized, and capable of navigating the complexities of
international shipping and compliance.
Essential Functions
Team Leadership & Development:
Supervise, motivate, coach and mentor staff; conduct performance evaluations
and give feedback.
Operations: Oversee daily tasks, manage
workflow, assign task responsibilities and ensure deadlines are met.
Performance and Productivity: Monitor
performance KPI's, identify challenges, implement solutions and ensure quality
and efficiency standards are maintained.
Communication and Reporting: Act as a
liaison, reporting to leadership, document incidents, and resolve team issues.
Compliance and Safety: Ensure adherence
to company policies, government compliance regulations and safety guidelines.
Customer Service: Provide excellent
internal and external customer service to address inquiries and resolve issues
related to shipments and documentation.
Collaboration and Communication: Work
closely with the team members to ensure a smooth workflow and effective
communication across departments.
Required for All Jobs
Performs other duties as assigned
Complies with all policies and standards
QUALIFICATIONS
Education
Associate's Degree in Supply Chain, International
Logistics or related field; or strong commensurate experience preferred.
Work Experience
5 years of logistics experience in the transportation
industry, specializing in scheduling and load building to optimize efficiency
and meet customer demands preferred.
Knowledge, Skills and Abilities
International Shipping Regulations: Understanding of U.S.
export regulations and compliance requirements, including familiarity with
export licenses.
Logistics and Supply Chain Management: Knowledge of
logistics processes, shipment booking procedures, and documentation associated
with international shipping.
Software Proficiency: Experience with logistics and
inventory management software, specifically Avante and TIMS systems.
Documentation Standards: Familiarity with the necessary
paperwork for international shipments, including invoices, packing lists, and
bills of lading.
Skills:
Attention to Detail: Ability to meticulously review
customer orders and shipping documents to ensure accuracy and compliance.
Organizational Skills: Strong organizational capabilities
to manage multiple shipments and documentation simultaneously.
Customer Service: Excellent verbal and written
communication skills to provide outstanding service to both internal and
external customers.
Analytical Skills: Strong problem-solving abilities to
address issues that arise in the logistics and export process.
Proficiency in Microsoft Office Suite: Advanced skills in
Excel and Google Sheets for data analysis, reporting, and documentation
management within Microsoft 365.
Abilities:
Adaptability: Ability to navigate the complexities and
dynamic nature of international logistics and shipping.
Collaboration: Ability to work effectively with team
members, customers, and stakeholders to facilitate smooth international
shipping operations.
Time Management: Capacity to prioritize tasks effectively
to meet deadlines and manage competing priorities without compromising quality.
Technical Aptitude: Capability to quickly learn and
utilize new software and technology as required by the logistics and export
functions.
Licenses and Certifications
IATA Certification IATA
Dangerous Goods Regulations is Required (training
provided by Matheson)
IMDG Certification Standards
for the maritime transport of hazardous materials is required (training provided by Matheson)
PHYSICAL DEMANDS/WORKING CONDITIONS
Physical Demands Category: Office Environment
Stationary Position - Frequently
Move/Traverse - Frequently
Stationary Position/Seated - Frequently
Transport/Lifting - Rarely
Transport/Carrying - Rarely
Ascend/Descend - Rarely
Balancing - Rarely
Position Self/Stooping - Rarely
Position Self/Kneeling - Rarely
Position Self/Crouching - Rarely
Position Self/Crawling - Rarely
Reaching - Occasionally
Handling - Occasionally
Grasping - Occasionally
Feeling - Frequently
Communicate/Talking - Frequently
Communicate/Hearing - Frequently
Repetitive Motions - Frequently
Coordination - Frequently
Travel Requirements
Minimal Travel - Travel
may vary, but the candidate should anticipate potential trips ranging from 1 to
5 times per year, depending on project needs and organizational requirements.
The Company is an Equal Opportunity
Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or protected veteran
status. EOE AA M/F/VET/Disability
Matheson Tri-Gas
Feb 02, 2026