Description
As the Practice Manager for the Primary, Specialty & Immediate Care Clinic in Redondo Beach, you will oversee administrative and clinical support functions. Responsibilities include, but are not limited to:
- overseeing patient experience, access, financial and budgetary oversight
- staff human resources oversight
- clinician on/off-boarding
- care coordination and communication
- space management
- supply-chain management
- environment of care
- clinical outcomes
- medication management
- quality and safety reporting
- revenue cycle management
- policy development and deployment
Responsibilities also include, following and adhering to personnel policy and procedure, recruiting qualified personnel, partnering with Lead physician, clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation. Core Competencies for this role includes strategic and critical thinking, operational execution and problem-solving, strong interpersonal and communication skills, data-driven and ethical decision-making. commitment to CI-CARE vales and high emotional intelligence and team leadership.
Salary Range: $86,400 - $184,800 Annual
Qualifications
Required:
Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training
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Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
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Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet
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Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds
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Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar
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Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system
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Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
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Working knowledge of the Care Connect system
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Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic
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Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
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Accounting skills to plan, prepare and analyze revenue and expense budgets.
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Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
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Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel
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