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1st Shift - Office Administrator

Staffing Support Specialists
United States, Wisconsin, Hartford
120 North Main Street (Show on map)
Feb 03, 2026
Job Title: Office Administrator
Location : Hartford, WI
Employment Type : Full-Time
Salary Range: $25-50.00 / hour - based off of experience
Position Summary
We are seeking a highly organized and dependable Office Administrator to support daily operations and ensure a smooth , professional experience for clients and staff. In addition to core administrative responsibilities, this role must have the capability to assist with tax return preparation during peak tax season, including data entry, document organization, and preparation support under the supervision of a CPA or senior tax professional. The ideal candidate is proactive, detail-oriented, and comfortable balancing administrative duties with technical support work in a fast-paced, client-focused environment.
Key Responsibilities
Office & Administrative Support
  • Manage day-to-day office operations and administrative workflows
  • Answer phones, greet clients, and serve as the first point of contact for the firm
  • Schedule client appointments and manage calendars
  • Maintain office supplies and coordinate with vendors
  • Ensure client files and records are organized, accurate, and secure
Client & Tax Season Support
  • Assist with client onboarding, document collection, and follow-ups
  • Organize and scan tax documents; ensure completeness prior to preparation
  • Track tax deadlines, extensions, and e-filing statuses
  • Coordinate client communications related to missing information
Tax Preparation Support
  • Assist with preparation of tax returns under supervision, including:
  • Data entry into tax preparation software
  • Preparation of basic individual returns and supporting schedules
  • Review of source documents for completeness and accuracy
  • Support e-filing processes and monitor acknowledgments
  • Assist with extensions, amendments, and notices as directed
Billing & Firm Support
  • Assist with invoicing, billing, and payment tracking
  • Support accounts receivable follow-up as needed
  • Maintain basic administrative and operational reports
Technology & Systems
  • Maintain firm databases, document management systems, and CRM tools
  • Assist with administrative aspects of tax and accounting software
  • Ensure strict confidentiality and compliance with firm policies
Required Qualifications
  • Previous experience in an administrative, office management, or professional services role
  • Ability and willingness to assist with tax return preparation during tax season
  • Basic understanding of individual income tax concepts and documentation
  • Proficiency with Microsoft Office and/or Google Workspace
  • Strong organizational skills and attention to detail
  • Excellent communication skills and professionalism
  • Ability to manage fluctuating workloads during peak tax season
Preferred Qualifications
  • Experience working in a CPA firm or accounting environment
  • Prior experience assisting with tax preparation or tax data entry
  • Familiarity with tax preparation software (e.g., Drake, ProSeries, UltraTax, Lacerte)
  • Basic bookkeeping or accounting knowledge
  • Education or coursework in accounting, finance, or related field
Physical & Work Requirements
  • Ability to sit for extended periods
  • Ability to work extended or flexible hours during tax season as needed
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