Quality and Compliance Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:The Quality & Compliance Manager oversees quality assurance operations for JLL's facilities team and subcontractors within a cGMP bio-pharmaceutical manufacturing environment. This role ensures full compliance with contractual, procedural, and regulatory requirements while maintaining oversight of maintenance, repairs, and facility operations. The position requires deep knowledge of FDA regulations and cGMPs, with responsibility for developing and managing quality management systems, SOPs, investigations, CAPAs, audits, and training materials. The manager serves as the primary interface with the client's quality organization, ensuring all work performed by JLL teams meets strict documentation and compliance standards. This role is instrumental in fostering a quality-first culture across a highly matrixed organizational structure while managing GxP contractor compliance programs and supporting continuous improvement initiatives.

What your day-to-day will look like:

• Oversee regulatory and quality compliance activities across all facilities team operations and subcontractors
• Prepare, review, and manage SOPs, quality investigations, deviations, CAPAs, and change control documentation
• Interface with client quality organization to ensure adherence to all quality procedures and proper work documentation
• Manage GxP contractor compliance programs including qualification, agreements, audits, and performance monitoring
• Conduct quality audits and assessments of building systems such as HVAC, critical environments, and utilities
• Collaborate with maintenance teams to support quality investigations and root cause analysis
• Provide quality guidance and training to facilities staff, vendors, and service providers
• Monitor and report on Key Performance Indicators and Service Level Agreement compliance
• Review and approve technical documentation and quality reports for client delivery
• Support continuous improvement initiatives and quality system enhancements

Required qualifications:

• Bachelor's degree in Science or Engineering
• Minimum 3 years of experience in quality engineering, facilities operations, or production operations in a cGMP environment
• Prior experience working in an FDA-regulated bio-pharmaceutical manufacturing facility
• Knowledge of FDA regulations 21 CFR Parts 210, 211, or Part 820
• Understanding of current Good Manufacturing Practices (cGMP) and Good Laboratory Practices (GLP)
• Experience with quality management systems including investigations, CAPAs, audit programs, and vendor qualification
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred qualifications:

• Engineering background or equivalent technical experience
• Working knowledge of electronic Quality Management Systems (TrackWise, Success Factors, Veeva, MasterControl)
• Experience with GxP building systems oversight (HVAC, critical environments, utilities)
• Experience managing contractor and vendor compliance programs
• Background in facilities maintenance and repair within pharmaceutical manufacturing
• Willingness to travel approximately 10%
• Experience writing detailed technical reports and quality documentation

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.