Administrative Assistant - Integrated Health

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

* Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

* Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

* Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

* Achieving excellence through continuous quality assurance, innovation and professional development.

* Using resources judiciously and effectively.

The Administrative Assistant provides essential administrative and operational support to the Integrated Health Services leadership team and associated departments, including Behavioral Health Services, Client Access, Dental, Medical, Nursing, Pharmacy, and Psychiatry. The position serves as the administrative support and liaison to the CCH Consumer Advisory Board. This position plays a key role in coordinating internal communications, managing data and reporting needs, supporting meetings and events, and ensuring smooth day-to-day administrative operations.

Additional Requirement

• Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and 15 vacation days for full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Provide high-quality internal and external customer service, demonstrating professionalism, emotional intelligence, inclusivity, cultural humility, and alignment with CCH values of respect and dignity.
• Collect, enter, and manage data for reports and presentations across multiple platforms (e.g., HMIS, EHR), ensuring accuracy, timeliness, and appropriate privacy and confidentiality.
• Ensure timely and accurate use of all required CCH systems (e.g., EHR, HMIS, Dayforce, SharePoint), maintaining complete, up-to-date records and adapting to system upgrades as directed.
• Maintain organized and compliant filing systems (digital and physical), and manage clerical functions including scanning, faxing, emailing, and document creation.
• Track and reconcile department-related expenses and reimbursements; submit timely and accurate documentation to the Accounting Department.
• Monitor and coordinate the maintenance and functionality of office equipment, program vehicles, and other operational needs.
• Prepare correspondence, program materials, internal memos, and other written content as needed; process and route documents for approval.
• Schedule and coordinate internal meetings and events, including logistics (room setup, technology, guest speaker support, materials preparation); take meeting minutes and distribute follow-up items.
• Oversee supply ordering and inventory; maintain clean, organized, and welcoming shared office spaces.
• Support inclusive and trauma-informed administrative practices, including respectful communication, accessible materials, and responsiveness to consumer and staff feedback.
• Perform other duties as assigned.

Qualifications Summary

• Knowledge of issues impacting people experiencing homelessness and sensitivity to underserved populations.
• Strong technical skills with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); ability to learn and master CCH systems including EHR, HMIS, and Dayforce.
• Excellent verbal and written communication skills; professional, timely, and tactful in interactions.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively.
• Demonstrated ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Demonstrated commitment to equity, inclusion, and anti-oppressive practices in working with colleagues and clients.
Education and Experience
• Minimum of 2 years of experience in administrative support or a related field preferred.
• Experience working with individuals experiencing homelessness, mental health conditions, or substance use disorders strongly preferred.
• High school diploma or equivalent required.

$20.64 - $25.14 an hour

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.