New

Administrative and Order Specialist

Durst Image Technology
$45,000-$60,000/yr - Total compensation includes base salary, annual bonus opportunity, and overtime. Also: 401k with match, medical/dental/vision group benefits, life insurance and disability coverage.
vision insurance, paid time off, 401(k)
United States, Georgia, Lawrenceville
2410 Tech Center Parkway Northeast (Show on map)
Feb 06, 2026
Vanguard Digital Printing Systems, a Durst Group company, is seeking a dependable Administrative & Order Specialist to support order processing, customer communication, phone coverage, and installation coordination. This role is highly visible and customer-facing, supporting both internal teams and customers across North America. Responsibilities Receive and process customer purchase orders Maintain accurate sales orders and customer records Communicate order status, backorders, and delivery updates to customers Coordinate with inventory, accounting, sales, and logistics teams to expedite orders Serve as backup for inbound phone support and assist with daily customer calls Monitor service E-Mail inbox and respond to customer requests Support Field Service Engineers with administrative needs, including travel, expenses, and system questions Assist with printer installation coordination and documentation Track installation issues and support post-install customer follow-ups Greet onsite visitors and support general office operations Assist with onboarding coordination and special projects as needed Qualifications 2+ years of administrative, customer service, or order processing experience preferred Strong organizational skills and attention to detail Professional written and verbal communication skills Ability to manage multiple priorities and meet deadlines Comfortable handling customer issues and escalating when appropriate Proficient in Microsoft Office; ERP or order management system experience a plus Reliable, team-oriented, and customer-focused Work Location Onsite in Lawrenceville, GA Benefits Medical, dental, and vision insurance Paid time off and holidays 401(k) with company match Stable, growing company with long-term career opportunity