Client Services Tech 2

Shift:

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Make an impact. Build a career.

At Pace, we're committed to advancing science and sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated again and again: we work here because what we do positively impacts the world.

If you're curious, driven, and inspired by the idea of doing important work with real-world impact, there's no better place to build your career.

Compensation: $21.00 per hour

Find your place at Pace

Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory network. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace.

What you'll do

• Work directly with Pace clients (environmental consultants and engineers) to facilitate sample receipt and shipment of environmental samples to Pace laboratories.
• Provide a variety of services, including sample receiving, storage, preparation, and sample shipping.
• Drive to client offices and job sites to pick up samples and drop off supplies.
• Unload and receive client samples.
• Triage client samples. Determine what type of samples are received.
• Unpack and repack coolers for shipment to Pace laboratories.
• Assemble client sample kits according to guidelines and instructions.
• Maintain and stock supplies to meet client sample kit demands.
• Keep work area clean and organized.
• Assist with cleaning and maintaining the office.

What you'll bring

• High School Diploma or Equivalent
• Valid driver's license and clean driving record.
• Customer service experience is preferred but not required.
• Experience in a laboratory or environmental testing setting is preferred but not required.
• Ability to perform work in an office or warehouse setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses, and gloves; all PPE provided by Pace).
• Ability to lift 20-30 pounds frequently, and up to 50 pounds on occasion.
• Ability to consistently provide effective communication both verbally and electronically.

What we promise

• Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement
• Opportunities to build a rewarding career
• An inclusive culture that stands for integrity, innovation, and growth

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.