|
Job Summary The AV Field Engineer is responsible for troubleshooting, configuring, servicing, and commissioning complex audiovisual systems in both office and field environments. This contract-to-hire role supports multiple projects simultaneously and requires strong technical knowledge of control systems, DSP platforms, networked AV equipment, and commercial AV installations. The ideal candidate brings hands-on experience with large-scale AV systems, strong problem-solving skills, and the ability to interpret technical documentation, coordinate technical project requirements, and support successful project delivery. Job Responsibilities
-
Troubleshoot, diagnose, and resolve equipment and system issues in a service support environment.
-
Test system components and functions and verify field connections, labeling, installation quality, and overall system performance.
-
Create and coordinate drawing packages, including signal flow diagrams, display and equipment elevations, speaker placement layouts, and conduit requirements.
-
Review AV system designs, identify missing or incorrect materials, and revise designs as needed.
-
Prepare change orders and support design updates throughout the project lifecycle.
-
Manage multiple projects and service tasks at the same time while maintaining quality and deadlines.
-
Provide remote technical support for installed AV systems.
-
Troubleshoot and repair control systems, including Crestron-based systems.
-
Interpret advanced system drawings, specifications, blueprints, and technical manuals.
-
Create shop drawings and submittals to support project kick-off and execution.
-
Configure, commission, and support control systems, DSPs, mixers, wireless microphones, video systems, and lighting systems.
-
Perform basic programming and configuration of DSP platforms, including Biamp, QSC, BSS, and ClearOne.
-
Perform basic programming and configuration of control systems and AV devices, including Crestron, Extron, AMX, matrix mixers, switchers, and VTC systems such as Cisco and Polycom.
-
Commission and tune audio systems, including complex multi-divisible commercial environments.
-
Support both in-house and on-site field operations as required.
-
Assist with project punch-list completion and project closeout activities.
-
Oversee technical project coordination, including alignment with IT and network requirements.
-
Coordinate network requirements with clients, including switch configuration for multicast traffic and VLAN management.
-
Assist with product and system demonstrations as needed.
-
Support project management with change order design input and estimate development.
-
Complete other duties as assigned.
Job Requirements
-
Experience commissioning large-scale commercial AV systems independently.
-
Experience configuring and troubleshooting control panels and control systems, including Crestron, Extron, and QSC.
-
Experience uploading, configuring, and troubleshooting DSP systems, including Biamp and QSC/Q-SYS.
-
Experience setting up and troubleshooting VLAN networks.
-
Experience tuning complex commercial audio systems.
-
Experience setting up and troubleshooting VTC systems, including Cisco and Polycom.
-
Ability to create and coordinate full drawing packages, including signal flow diagrams, display and equipment elevations, speaker placement layouts, and conduit requirements.
-
Ability to define project scope, develop detailed task plans, and manage work through final completion and client turnover.
-
Strong ability to read, interpret, and apply blueprints, specifications, reporting requirements, and quality standards.
-
Proficiency with Microsoft Office, including Word, Excel, and MS Project.
-
Strong written and verbal communication skills, including the ability to present technical information clearly.
-
Strong critical thinking, troubleshooting, and problem-solving skills.
-
Ability to work collaboratively with a team and maintain a professional, positive approach.
-
Ability to travel within the assigned local or regional territory as needed.
-
Self-motivated with the ability to support process improvement and lead by example.
-
Experience with Crestron programming or DSP file creation preferred.
-
Networking coursework preferred.
-
Bachelor's degree in Computer Science or a related field preferred.
-
Certifications preferred: CTS, EAVA, Crestron Programmer 1, and Q-SYS Level 1.
-
Additional preferred certifications include AVIXA CTS, Crestron, Extron, QSC/Q-SYS, and advanced Dante certifications.
-
Minimum of 3 years of relevant AV engineering or field engineering experience preferred.
Benefits
-
Health insurance
-
Dental insurance
-
Vision insurance
-
401(k)
-
Company-paid AV certification training twice per year upon conversion to full-time employment
-
Mileage reimbursement upon conversion to full-time employment
-
Phone allowance upon conversion to full-time employment
-
Travel opportunities upon conversion to full-time employment
Additional Job Details (Commute, Attendance, etc.)
-
Contract-to-hire position
-
Typical start time is 7:00 a.m.
-
Expected schedule is approximately 40 to 45 hours per week
-
Work is performed in both office and field settings
-
Project environments may include corporate, retail, educational, industrial, and healthcare locations
-
Primary focus is large-scale commercial AV projects
|