Commercial Postclosing Spec

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Salary Range

The salary range for this position is $18.25/Hr. - $29.75/Hr. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

We are seeking Post Closing Specialists that Coordinates with the Commercial Pre-Closing Specialists, Commercial Banking Specialists (CBS), Commercial Documentation Specialists and Relationship Managers (RM), to provide support for new money and renewal loan requests.

Responsible for all funding, lien perfection, file imaging, trailing document and exception tracking, file maintenance, research, and paid loan processing for all RMs in the commercial and community lines of business.

Commercial Postclosing Specialist roles may vary - this position may be filled at a different level, including Senior, depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to:

Number of years of progressive or multi-faceted support experience within Commercial, Wealth or Community verticals at a Bank (or other prior financial institution or related industry)
• Depth and breadth in successful experience with providing high quality customer service by responding to telephone and email inquiries, other requests and resolving problems for both internal bank partners and/or external Commercial and/or Wealth or Community Bank clients
• Excels and demonstrates effective time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
• Possesses thorough working knowledge of concepts, practices, policies and procedures of ONB banking products and services (or other prior financial institution or related industry)
• Utilizes and relies on demonstrated knowledge and/or proficiency products, services, rates, terms, fees, applicable regulations and systems and procedures
• Effectively ensures that each ONB client or internal partner has appropriate support focused on gaining customer longevity which is demonstrated by consistently going above and beyond to keep our clients at the center
• Confidence and proven success in making decisions/resolving (complex or unique) situations as matters may be escalated
• Aptitude or ability to assist in the training (and/or mentoring, coaching, or development) of new or existing team members within and outside of Client Services Commercial

Key Accountabilities

Funding / Booking:

• Manages workflow of loans in process.
• Disburses loan proceeds for new loan transactions including wire transfers to third parties and deposits to internal accounts.
• Communicates with the RM to gather additional information necessary to balance transaction.
• Delivers a complete boarding package to our loan operations team for setup on our core system.
• Balance internal clearing accounts.
• Completes lien perfection of real estate and non-real estate collateral such as mortgage recording, account assignments and vehicle titles.

File Imaging:

• Creates the imaged collateral file by uploading documents and categorizing into our Nautilus system.
• Creates the paper "skinny file" that will retain the critical original documents for the life of the loan.
• Placeholder to define DocuSign Process
• Placeholder to define workflow to EVV after imaging for Post-Close Check/QA Review
• Manages ticklers for any trailing documents or exception items identified during the quality assurance review in our Commercial Tickler Tracking System (CTTS).

File Servicing:

• Prepares payoff quotes and complete other requests made by RMs and third-party vendors.
• Works daily paid loan report, processes paid loans, releases appropriate collateral, and maintains retention record of loan file.
• Assists with internal and external loan reviews by coordinating files and providing information from collateral files.
• Sorts incoming mail and checks in original loan documents and other trailing documents
• Clears any trailing/exception ticklers associated with the incoming mail.
• Regularly reviews and follows up on items being tracked in CTTS. Work with RMs, their support staff and third-party vendors to research any items necessary.
• Prioritizes high volumes to ensure adherence to service level expectations.
• Exhibits flexibility in response to the changing banking environment.
• Works effectively in a fast-paced environment.
• Provides options and solutions when issues arise.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!