Senior Platform Engineer - API Management (Hybrid)

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities:

• Support API platform migration from Layer 7 to Apigee, ensuring smooth cutover and improved developer experience
• Expand platform automation and IaC:
  • Terraform for Apigee prod/non-prod environments
  • Automated proxy/shared-flow deployments
  • Self-service API product creation and lifecycle workflows
  • Disaster recovery/failover procedures
• Build and operate API infrastructure (proxies, shared flows, API products) using standard policies (OAuth/JWT, rate limiting, mediation, service callouts)
• Implement enterprise Postman automation/integrations:
  • GitLab CI/CD workflows to sync collections/specs with repos
  • Automate publishing specs to Apigee for proxy generation
  • Automate publishing API docs to the software catalog
  • Define workspace governance and collaboration patterns
• Operate Apigee X in hybrid multi-cloud (GCP/AWS): install, configure, upgrade, maintain
• Own API security operations: OAuth policies, cert management, IdP integrations (Ping/ForgeRock/Azure Entra/Okta), vulnerability management
• Improve developer enablement: self-service publishing/catalog workflows, docs/troubleshooting guides, shared libraries/templates, design standards/governance
• Integrate with modern delivery/runtime platforms: Apigee + Postman + GitLab CI/CD, Kubernetes (GKE/EKS), Cloud Run, container orchestration
• Strengthen observability with Datadog: performance/alerts, log analysis/RCA, SLO/SLA + error budgets, dashboards and incident playbooks
• Support API consumers: roles/permissions, developer app onboarding, complex runtime/network troubleshooting
• Drive adoption via documentation, training, and office hours

Specialized Knowledge & Skills Requirements:

• Demonstrated experience providing customer-driven solutions, support or service.
• Basic knowledge and understanding of application architecture, design alternatives, and development standards.
• Demonstrated experience communicating technical information. Demonstrated experience developing complex software/systems using one or more programming language.
• Demonstrated experience establishing, using and supporting integration and communications technologies between applications, databases and technology platforms.
• Demonstrated experience analyzing and estimating project size and work efforts for software solutions.
• Demonstrated experience writing and modeling application system design and program specifications.
• Solid knowledge and understanding of systems development life cycle (SDLC).
• Solid Knowledge and understanding of integration and migration strategies and technologies.

• BS in Computer Science/Engineering (or equivalent practical experience)
• 7+ years middleware and API platform experience (platform operations and increasing scope)
• 4+ years Apigee administration (OPDK/Hybrid/X): proxy/shared-flow development, API products
• Apigee architecture expertise (Nginx routers, Cassandra, Kubernetes integration, advanced troubleshooting)
• 4+ years Google Cloud + Linux administration experience
• CI/CD and automation in production: GitLab pipelines, Terraform (IaC), Python/shell scripting
• API security expertise: OAuth, JWT, API keys, mTLS; grant types (Auth Code/PKCE, Client Credentials, Refresh Token)
• Container/Kubernetes experience: Docker, GKE/EKS, cloud-native deployment patterns
• API testing/documentation: Postman, OpenAPI/Swagger, API catalog management; Postman automation integrated with CI/CD
• Observability/monitoring: Datadog (logs, performance tuning)
• Layer 7 (CA API Gateway) migration/platform transition experience
• Message-oriented middleware/integration patterns (Kafka, MQ)
• Security/encryption: SSL/TLS, PKI, certificate management, troubleshooting
• Relevant certifications (Apigee, Layer 7, GCP, Terraform)

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role, you will be expected to work a minimum of 10 days per month out of our Madison, WI or Boston, MA offices.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.