Applications Learning Specialist

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

DUTIES & RESPONSIBILITIES

• Participate in the development of learning and development strategies to train users at all levels of the organization in the usage and best practices of IT tools.

• Design, deliver, and evaluate technical training programs including on-line courses, self-study, and blended learning opportunities for WWP applications, e.g., Salesforce, Cvent, Workday, SAS.

• Develop training materials, e.g., training aids, training handbooks, presentation materials, and PowerPoint slides, based on teammates' needs analyses and the effectiveness of the instructional method.

• Create instructor materials including course outline, background materials, instructional materials, and training aids.

• Design and deliver new product and features training using appropriate delivery method as assigned, e.g., classroom, online, computer-based, multimedia, simulators, and blended learning workshops.

• Create and maintain a library of training documentation and guides.

• Establish course objectives, program presentations, and participant manuals for projects and applications, as assigned.

• Ensure quality and consistency of course content by analyzing training effectiveness and metrics, and suggesting improvements, as necessary.

• Work collaboratively with leaders and teammates to provide systems-related demonstrations.

• Provide recommendations on communications and training best practices and methods.

• Collaborate with teammates to coordinate training delivery.

• Review IT project timelines and assess timeliness of releases.

• Assist with drafting communications, in cooperation with project leads and the Communications team.

• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrated ability to design and deliver comprehensive, professional training materials and content.

• Strong understanding of current instructional design tools and methodologies.

• Good working knowledge of adult learning theory, techniques, principles, and methods.

• Good working knowledge of IT systems and operational requirements, policies, and procedures.

• Strong consultative and written/verbal communication skills with an ability to work effectively with leaders and teammates at all levels.

• Possess a creative, insightful, and innovative approach to learning with a focus on fun, service, and practical application.

• Well-developed sense of aesthetic and product delivery.

• Strong consultative skills with the ability to influence others regarding learning and development solutions.

• Professional presence and demeanor.

• Demonstrated proficiency in utilizing training and development software, e.g., Articulate Storyline, Rise, Captivate.

• Working knowledge of learning management systems and technical applications, e.g., Docebo LMS, Salesforce, Cvent, and Workday.

• Effective organizational and time management skills. Demonstrated ability to effectively manage multiple tasks, assignments, and priorities, completing them within deadlines.

• High energy level. Self- starter: willing to take initiative and work independently when needed.

• Unequivocal commitment to the highest standards of personal and business ethics and conduct.

• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• Three years of experience in instructional design and developing training for adult learners.

• Two years of experience designing and developing interactive self-paced e-learning.

Preferences

• Two years of experience facilitating technical training to adult learners.

• Two years of experience in conducting training needs analysis and assessments.

EDUCATION

Requirements

• Bachelor's degree in business, education, training, or relevant field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

• None.

CERTIFICATIONS & LICENSURE

Requirements

• None.

Preferences

• Certified Professional in Learning and Performance (CPLP).

• Associate Professional for Talent Development (APTD).

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.

• Up to 10% travel.

*ca-pd

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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."