New

Key Account Manager - Boston

Nidec Motor Corporation
United States, Minnesota, Eden Prairie
7078 Shady Oak Road (Show on map)
May 06, 2026
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary The Key Account Manager (KAM) is responsible for managing, developing, and expanding relationships with one or more strategically significant customers. This role is accountable for achieving assigned sales targets, driving growth, and delivering on key account objectives. The KAM serves as the primary point of contact for their designated accounts, representing the full portfolio of company products and services. They lead cross functional account planning efforts, ensure coordinated customer engagement, and maintain overall customer satisfaction and long-term partnership health. This role focuses on the customer's headquarters and major buying locations, while closely coordinating with internal teams and field partners who support additional sites or business units within the account. The KAM ensures alignment, consistency, and a unified approach across all customer touchpoints. Job Description SPECIFIC JOB RESPONSIBILITIES Nurture and Build Assigned Key Accounts: Establish and nurture highimpact relationships with key stakeholders across all levels of the organization, ensuring alignment and longterm partnership success Cross-Functional Collaboration: Involve senior leadership at pivotal moments and drive continuous, productive dialogue between our executive team and strategic account stakeholders. Work closely with sales, marketing, and engineering in the execution of customer engagement. Provide guidance and support to drive the successful implementation of initiatives. Ensure proper coordination with manufacturing & fulfillment across Nidec Drives' global locations to ensure project executional success for key accounts. Account Performance Tracking and Reporting: Proactively lead processes related to assigned key accounts, establishing shared performance objectives, financial targets, and critical milestones across short, mid, and longterm horizons-fully aligned and endorsed by both organizations' leadership teams. Accountable for achieving sales, volume, profitability, and strategic performance goals, including maintaining forecasts for sales and operational planning across the assigned key accounts, and consistently delivering against them. Monitor and analyze performance metrics, providing regular updates and insights to senior management. Work with leadership to set sales objectives, identify opportunities, and manage sales forecasting and pipeline through Salesforce. Competitive Intelligence: Monitor competitive activities and industry trends to anticipate market shifts and identify areas for differentiation. Develop strategies to maintain a competitive edge and capitalize on emerging opportunities within assigned accounts _______________________________________________________________________________ CUSTOMER AND TRAVEL REQUIREMENTS Customers Work with identified key accounts and associated OEMs, Systems Integrators, and our Channel network. Communicate by phone, email, video conferencing, and in person at customer sites with an emphasis on in-person site visits. Travel Throughout the Americas and Regional defined areas. Occasional travel to other countries, as customer situations dictate, and national sales meetings. Overall overnight travel: 40% _______________________________________________________________________________ REQUIRED QUALIFICATIONS AND EXPERIENCE Education and Qualifications Bachelor's degree in engineering, Business, or Marketing is preferred. 8 years of sales experience in a technical business-to-business environment, with a focus on large/strategic customer accounts, or an outstanding record of achievement in senior account management positions. Experience in engineering, sales, marketing, or a related field. Strong communication skills Ability to manage complex projects Excellent organizational skills. Ability to flourish with minimal guidance, be proactive, and handle uncertainty. Proficient in Word, Excel, Outlook, PowerPoint, and video conferencing software Ability to adapt presentations and other assets to align with assigned key accounts Comfortable using a computer for various tasks. Languages English Additional Job Details Professional - P4Organizational Impact* Works to achieve operational, functional, and/or business targets within team with major impact on departmental or job family results* Seasoned professional; works under limited supervision* Works independently on a wide range of moderately complex projects and may be responsible for entire projects or processes within team* May contribute to the development of goals and planning efforts for the departmentCommunication & Influence* Communicates with senior leadership and employees within and outside of department and/or job family on matters that require explanation, interpretation and/or advising; may communicate with external clients or partners depending upon the job area* Influences employees within the business unit to agree and align on new concepts, practices and approachesInnovation & Complexity* Responsible for moderate to significant improvements of processes, procedures, or systems to contribute to the performance of the team* Problems are moderately complex and may impact multiple departments and/or job familyLeadership & Talent Management* Coaches, reviews and delegates work to other professional* Manages end-to-end projects or processesKnowledge & Experience* Requires extensive knowledge of specialty area and working knowledge of industry practices/other areas, typically obtained through advanced education and strong experience* Requires a bachelor's degree or equivalent experience and minimum 7 years of prior relevant experience Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Work Shift Schedule No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.