Principal, Technical Product Manager

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

Team Overview

Role Overview and Core Responsibilities

• This role exists to enable internal teams to effectively operate on the OneTru platform through scalable, repeatable, and intuitive enablement experiences.

• Drive measurable business outcomes by reducing operational friction, accelerating onboarding, and increasing adoption across data, analytics, and fulfillment workflows.

• Own the Customer Zero Enablement strategy across multi-persona, multi-tenant operational and analytics journeys in support of platform migration and scale.

• Translate complex workflows, pilots, and real-world platform usage into prioritized product roadmap investments tied to adoption and efficiency metrics.

• Partner with Engineering and Architecture to define secure, cloud-native solutions that balance short-term enablement needs with long-term platform strategy.

• Collaborate with UX to map end-to-end journeys, define Jobs-to-Be-Done, and convert insights into actionable, buildable platform requirements.

• Define success metrics, acceptance criteria, and dependency alignment to ensure consistent, measurable delivery.

• Develop enablement artifacts such as playbooks, SOPs, and onboarding guides to reduce reliance on tribal knowledge and improve time-to-value.

Required Knowledge and Experiences

• 15+ years of experience in technical product management for enterprise or platform products, which is essential to designing scalable enablement strategies and driving adoption at scale.

• Expert knowledge of data and analytics lifecycles including data onboarding, preparation, batch and interactive execution, and downstream delivery, used to design end-to-end platform workflows.

• Experience designing and enabling multi-persona, multi-tenant platforms, ensuring secure, consistent, and repeatable experiences across internal user groups.

• Demonstrated ability to operate in ambiguous environments while providing structure, stakeholder alignment, and execution rigor across cross-functional teams.

Required Technical Skills

• Cloud platforms such as AWS (Amazon Web Services), Microsoft Azure, or GCP (Google Cloud Platform) used to support cloud-native, scalable architectures.

• Enterprise data platforms, analytics workflows, and operational or fulfillment systems supporting complex internal use cases.

• APIs (Application Programming Interfaces), system integration patterns, access models, and dependency management.

• Ability to translate architectural and technical concepts into clear product requirements, metrics, and delivery plans.

We're also looking for the preferred skills below.

• Experience leading Customer Zero or internal enablement initiatives for platform products.

• Partnership with UX research and design teams to modernize and simplify complex enterprise workflows.

• Experience driving workflow standardization and modernization through platform-driven documentation.

• Strong orientation toward measurable outcomes such as adoption, usability, cycle time reduction, and operational efficiency.

.

#LI-KJ1

Benefits that support every part of your life:

At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one.

For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Company: