Marketing Enterprise Project Manager

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Marketing initiatives move from intake to launch with clear ownership, realistic timelines, and disciplined execution-without losing momentum across teams.

• Large scale, cross functional programs (campaigns, events, operational transformations, AI initiatives) are delivered on time and with fewer last minute escalations.

• Dependencies, risks, and tradeoffs are identified early and communicated clearly, enabling faster decision making at the leadership level.

• Stakeholders across Marketing Ops, RevOps, Product Marketing, Events, and Technology stay aligned around priorities, scope, and delivery expectations.

• AI enabled capabilities within core marketing platforms such as HubSpot and Qualified are rolled out in a structured, enterprise ready manner.

• AI profiles, agents, and embedded AI functionality are consistently configured, governed, and maintained across marketing systems.

• AI driven workflows (e.g., routing, scoring, personalization, chat, decision support) behave predictably, responsibly, and in line with agreed standards.

• Platform AI changes are planned, tested, documented, and enabled-rather than introduced ad hoc or without operational readiness.

• Integrations, data flows, identity resolution, and scoring logic supporting AI use cases remain scalable and maintainable as complexity grows.

• Marketing teams trust AI powered tools because they are reliable, auditable, and clearly owned.

• Delivery progress, platform health, and AI impact are visible through executive ready reporting.

• Operational friction, recurring process gaps, and AI behavior issues are surfaced and addressed through structured project plans.

• Enterprise marketing operations benefit from a prioritized roadmap that balances innovation with stability.

• AI adoption drives measurable improvements in efficiency, throughput, and experience-not hidden risk or system brittleness.

• Marketing systems and processes remain sustainable over time, with clear documentation, handoffs, and ownership models.

• 5+ years of experience leading enterprise project management, technical program management, marketing operations, or workflow delivery work.
• A track record of delivering complex, crossfunctional initiatives involving enterprise platforms, automation, and AIenabled capabilities in production.
• Handson experience managing the rollout, evolution, or governance of AI features within core marketing or GTM platforms.
• Strong discipline managing timelines, dependencies, risks, and crossteam accountability-especially in fastmoving, matrixed environments.
• Sharp attention to detail, with a bias toward documentation, quality, governance, and operational readiness.
• Clear, confident written and verbal communication skills, including executiveready updates and durable process documentation.
• Comfort operating amid ambiguity while bringing structure that helps teams move faster.
• Familiarity with enterprise marketing operations or gotomarket workflows (strongly preferred).

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) - With a generous company match.
  
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

• Online Learning Platforms - Fuel your professional development.
  
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.