2027 KeyBank Consumer Analyst Development Program - Chicago, IL

Location:

Program Start: July 12, 2027

Job Summary

The Business Analyst role is part of Key's Consumer Bank division, tackling challenging and high-leverage analytical and strategic problems. Business analysts will help business leaders design, recommend, and implement strategies that will drive bottom line impacts.

KeyBank's Consumer Analyst Development Program begins with 6-week training program followed by two 8-month rotations on different teams within the Consumer Bank. For those still in college, the program facilitates the transition from college to a full-time career at Key. The program provides opportunities to learn about Key's business and strategic pillars, learn about Key's industry-leading employee benefits, engage in exciting networking events with Analysts across various teams, hear from members of the Executive Leadership Team, and receive relevant training ahead of starting in a full-time role.

The role is part of the Consumer Analyst Development Program where participants support a variety of teams, including Marketing, Digital, Consumer Credit, Deposit Management, Product Management and others.

In this role a Business Analyst will: Leverage best in-class analytical tools and techniques to gather insights and inform new business strategies, engage directly with executive leadership of business units, technology, operations, and finance, & receive action-oriented training and support from talented practitioners and experienced senior leaders.

Responsibilities

• Gather, research, and structure data required for solving business problems
• Develop pertinent and thoughtful analyses with actionable conclusions and communicate them clearly to stakeholders and senior management
• Assist with creating and leading strategies and their execution, including analyzing drivers of credit performance, risk models and underwriting policies
• Help design product, pricing, and customer management strategies for various financial products
• Support Marketing and engagement campaign test design, execution, and monitoring strategy
• Assist with operational and engagement workflow optimization for customer experience
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

• Bachelor's Degree in an analytically rigorous discipline (Industrial Engineering, Business Analytics, etc.) (required)
• Must obtain a four-year degree or graduate level degree by June 2027

Experience Qualifications

• Articulate and concise; at ease communicating with stakeholders and executive leadership (required)
• Passionate about problem solving and data, with a love of identifying trends and insights (required)

Tactical Skills

• Excellent oral and written communication skills
• Advanced Microsoft Office Suite skills
• Strong time-management and organizational skills

Personal Skills

• Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
• Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
• Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions
• Resilience: The ability to view problems and challenges as opportunities to grow personally and professionally
• Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems

Practical Skills

• Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
• Data Analysis: Demonstrates a basic understanding of the concepts underlying data analytics and lists the major sources for collecting data and conducting data analysis
• Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

KeyBank's Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

COMPENSATION AND BENEFITS

Compensation

This position is eligible to earn a salary rate of $85,000.00. Compensation also includes a $10,000.00 Sign-on Bonus.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.